Vue Cinemas complaint: Refused entry experienced rascism

Complaint from RaRaBoys reported on 30 September 2023 about Vue Cinemas

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I was refused enyry into a film as i was 20 mins late. The film hadnt even started. The mamager was rude rascist. I then sent several emails to Vue to be ignored. I rang customer service for my regind for them to say i cant they would re-book me. I told them i domt want to go back to that cinema after experiencing what i had. The customer service is a joke. I called them for them to say i collected my tickets from the venue which is a lie as i got it through email.

Suggested solution:

Give me my refund acknowledge my complaint deal with theamaget accordingly

Vue Cinemas complaint Refused entry  experienced rascism
Vue Cinemas complaint Refused entry  experienced rascism
Comments: 0
Rating:
Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments