Ticketmaster complaint: Cancelled tickets without notice

Complaint from Mrmonty reported on 06 October 2023 about Ticketmaster

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My complaint:

I purchased 4 tickets to the ACC championship game in Charlotte NC for 12/2. After several weeks since the pre-sale, they cancelled my tickets and issued a credit to my card without notification of any kind. Ticketmaster customer service has no explanation for the cancellation other than it was requested by the box office. I now have to re-purchase tickets at a much higher cost

Suggested solution:

The event is still occurring. They should have offered me different tickets if the ones I bought were needed for other parties

Ticketmaster complaint Cancelled tickets without notice
Ticketmaster complaint Cancelled tickets without notice
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