Ticketmaster complaint: Complaint on price changes on the same tickets
Filed 19 Jul 2024 by Baiqi
Hello,
I hope this message and raise your attention, I’d like to file a complaint about 2 tickets I bought on the website of Ticketmaster Germany for Adele’s concert August 2024.
The initial price I paid early this March for each ticket is 489 euro, however, the price has dropped to 399 euro now, for the same tickets in the same section (even more front rows). I addressed the issue to the customer service of Ticketmaster and they claimed that the refund is not possible.
The price change of the tickets doesn’t involve any resale or special offer, it’s basically unreasonable and unacceptable that I paid more than 200 euro for the same tickets that are far more behind the much cheaper ones.
Thanks in advance.
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