Ticketmaster complaint: Something went wrong.

Name: Something went wrong.
Item: Ticketmaster
Rating: 1
Author: Matt

Open 12 Oct 2023 146 views Entertainment Company

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Filed 12 Oct 2023 by Matt

Purchased 3 tickets for a concert (from Ticketmaster website). When my friend transferred them from his app to mine, we saw them leave his phone, but when I tried to accept them, something went wrong. We tried to gain access to the tickets again and again… but the app would not allow us access. Frustrating and a major set back.

Ticketmaster complaint: Something went wrong. — Photo Matt uploaded with this complaint

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Case details

Status: Open
Company: Ticketmaster
Filed: 12 Oct 2023
Rating: 1/5
Desired resolution: We would like a refund for the amount paid.
Problem: Transferred tickets could not be accepted
About: concert tickets

Progress

Filed
Company notified
Company replied
Resolved

12 Oct 2023 Complaint filed and published
12 Oct 2023 Message from Bizzy: we notified Ticketmaster about this complaint.

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