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Ticketmaster complaint: Failure to Notify About Rescheduled Concert

Open 144 views Entertainment Company

Filed 30 Jun 2021 by Susan

I purchased 2 tickets to the Fab Four scheduled to appear in Washington DC on June 24th. I made a special trip to DC for this concert. When I arrived I was informed the concert had been RESCHEDULED. I was NEVER informed the concert had been rescheduled and I am NOT able to travel to DC on the new date (92321). I requested a full refund from Ticketmaster and was told by automated answer that the window for requesting a refund was closed. Absurd. They rescheduled the concert and I wasn’t informed. I also asked to talk with a supervisor in my message to them. No call back.

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