Require a refund
Complaint from Gemma1986 on 06 June 2021 about Ticketmaster.
I double booked myself to go to a tour at the same time and same venue because I thought that my first seats weren't paid for. Read more
Ticketmaster complaints
Ticketmaster Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -50% decline in complaints about Ticketmaster over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 30, 2024
Ticketmaster complaint process
Do you have a dispute or had a bad customer experience with Ticketmaster? Submit your Ticketmaster complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Ticketmaster.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Ticketmaster complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Ticketmaster?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Ticketmaster complaints chart
We have received 45 complaints about Ticketmaster over the last 12 months. The graph below shows a monthly breakdown.
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Ticketmaster complaint statistics
Curious about Ticketmaster's track record in addressing complaints within the Entertainment Company category? Dive into the all-time complaints data right here!
205
Total complaints
204
Open Complaints
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Complaints pending
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Complaints resolved
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205 ratings
Ticketmaster reviews: (205)
Authentic experiences shared by our community for your benefit.
Customer Service
Complaint from jaysea on 25 May 2021 about Ticketmaster.
I need to change the delivery address on multiple ticket orders as I have moved. Some of the orders date back to a February 2020 purchase date of which the event has yet to take place. When I call Ticketmaster there... Read more
Dead and friends preorder tickets
Complaint from simas70 on 21 May 2021 about Ticketmaster.
Found out Dead and friends was playing Xfinity Center (Mansfield) on my birthday Sept. 2. I went through the preorder process and received my preorder code. I went on website 10 min before preorder sale, entered my code. Preorders went... Read more
ticket related misbehave
Complaint from Arv28855 on 18 May 2021 about Ticketmaster.
I am a pharmacist by professional today I visited diva station to route towards mulund but i didn't get a ticket for the same I even showed them my pharmacist identity card but they refuse to give me ticket i... Read more
Need refund from Ticketmaster.
Complaint from Desi1234 on 24 April 2021 about Ticketmaster.
I bought 2 tickets on 3192021 for a concert for myself and my mom. I used the Ticketmaster filter to get wheelchair accessible seats because I am in a wheelchair. I surprised my mom with the tickets for us and... Read more
Fraud
Complaint from kelseyandcasey@yahoo.com on 26 February 2021 about Ticketmaster.
Last year I purchased 2 tickets to go see justin bieber at Ford Field in Detroit, MI. Then venue was changed to Little Cesars Arena in Detroit, MI. I was then notified that I would be updated with the change.... Read more
Resale
Complaint from Annie13 on 08 February 2021 about Ticketmaster.
I resold my tickets back to ticketmaster I didn’t realise I wouldnt get my money back till after the event(2nd may 2021) now the event is moved to april2022 I need my money £262 is a lot to a single... Read more
False Information
Complaint from Dennis Gough on 16 January 2021 about Ticketmaster.
I was given false information from a Ticketmaster representative. I was told that parking for an event in which I was going to would be difficult. I was convinced to purchase a parking permit for $78.45 and was told that... Read more
Parking fee
Complaint from Dennis Gough on 13 January 2021 about Ticketmaster.
I was told that parking would be difficult and I paid $78.45 for a parking permit from Ticket Master. The representative said that the lot was two blocks from the event. It was at least 5 blocks away. The attendant... Read more
Concert Cancelled
Complaint from Allyson Gutman on 09 December 2020 about Ticketmaster.
The concert on April 21, 2020 was cancelled have never received a refund for the tickets. Charge Reference 2449215QLLRBL8JRH $499.50. Would like resolution ASAP Read more
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