Ticketmaster Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -50% decline in complaints about Ticketmaster over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 30, 2024

Ticketmaster complaint process

Do you have a dispute or had a bad customer experience with Ticketmaster? Submit your Ticketmaster complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Ticketmaster.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Ticketmaster complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Ticketmaster?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Ticketmaster complaints chart

We have received 45 complaints about Ticketmaster over the last 12 months. The graph below shows a monthly breakdown.

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Ticketmaster complaint statistics

Curious about Ticketmaster's track record in addressing complaints within the Entertainment Company category? Dive into the all-time complaints data right here!

205
Total complaints
204
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
/10 205 ratings

Ticketmaster reviews: (205)

Authentic experiences shared by our community for your benefit.

Refund Should Be Honored!

Complaint from Teejae on 27 October 2020 about Ticketmaster.

March 2,2020 I purchased a ticket and ticket insurance for the Lil Baby Concert. Due to coronovirus the concert was cancelled. Due to the seriousness of the concert I thought they would refund people. After several months I reached... Read more

Comments: 1
Rating:

REFUND

Complaint from TorchLady on 08 May 2020 about Ticketmaster.

I have been trying to contact for a refund for WEEKS... no response by e mail or phone...get on chat and after a wait they disconnect...read about a new refund policy but I've received no info email from them or... Read more

Comments: 0
Rating:

Chairs

Complaint from Isabel on 20 June 2019 about Ticketmaster.

I brought 4 tickets to see Celine Dion in Hyde Park, myself my sis in law our spouses of which they are in there 70,s, then they send us rules regulations, no chairs aloud, no food, the... Read more

Comments: 0
Rating:

Fraudulent ticket sale company VIAGOGO

Complaint from ROSE COUBRY on 30 November 2018 about Ticketmaster.

Having got excited at the chance to get tickets for the X factor tour I hastily got on line to buy the 4 tickets I needed, at the top of the Google search engine I came across what looked like... Read more

Comments: 0
Rating:

Changed seats

Complaint from N4th4nwilliams on 28 November 2018 about Ticketmaster.

We were booked for nitro circus on the 24th and our seat were at the edge of the stadium looking onwards to the ramps but before we arrived we had an email from ticket master had changed our seats we... Read more

Comments: 0
Rating:

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