Our sentiment meter has identified a 100% increase in complaints about Ticketmaster over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Ticketmaster's offerings.
Sentiment data last updated on April 18, 2024
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We have received 46 complaints about Ticketmaster over the last 12 months. The graph below shows a monthly breakdown.
Curious about Ticketmaster's track record in addressing complaints within the Entertainment Company category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from DmitriyG on 16 October 2023 about Ticketmaster.
My order was approved for the refund, but Ticketmaster never actually refunded my money. I contacted them number of times via emails and their NO-customer service online chat. Read more
Complaint from mattberges on 12 October 2023 about Ticketmaster.
Purchased 3 tickets for a concert (from Ticketmaster website). When my friend transferred them from his app to mine, we saw them leave his phone, but when I tried to accept them, something went wrong. ... Read more
Complaint from Rozeldor on 12 October 2023 about Ticketmaster.
I had planned a trip to Las Vegas with my daughter to attend the U2 concert at the Sphere, enticed by the enticing promises of an amazing and unique experience at this new venue. We invested in the best tickets... Read more
Complaint from Mrmonty on 06 October 2023 about Ticketmaster.
I purchased 4 tickets to the ACC championship game in Charlotte NC for 12/2. After several weeks since the pre-sale, they cancelled my tickets and issued a credit to my card without notification of any kind. Ticketmaster customer service has... Read more
Complaint from Disappointed fan on 04 October 2023 about Ticketmaster.
I attempted to buy Ed Sheeran tickets for the October 22 show at the Hard Rock Live stadium in Fort Lauderdale. I was in the presale line a day before and waited in line 15 minutes prior to opening of... Read more
Complaint from 49nerfan98 on 25 September 2023 about Ticketmaster.
I purchased my ticket for the 49ner game as we go into the stadium and we are looking for our seats we see two people are in our seats. I asked the guy can I see your tickets because those... Read more
Complaint from Maggiewallens on 20 September 2023 about Ticketmaster.
Purchased 2 tickets for Madonna concert that was canceled and then rescheduled. No refund has been issued and to ask for me to reschedule my life to accommodate a cancellation. Is horrible, and I will be ever use ticket... Read more
Complaint from Daniela Cepeda on 11 September 2023 about Ticketmaster.
I used Ticketmaster Canada to get tickets to watch my favorite band perform, I wasn't a able to make the trip so sadly I had to post my tickets to be sold online. They sold on Ticketmaster resale service, but... Read more
Complaint from ethan8788 on 06 September 2023 about Ticketmaster.
In January I purchased eight (8) tickets through the ticketmaster website for Madonna's world tour for her October 8th show. Last month she fell ill and postponed her whole tour, our show is now in March. It now conflicts with... Read more
Complaint from Harbsy on 02 September 2023 about Ticketmaster.
Good day, i have a complaint and ill use the Taylor Swift ticket sales, i have bee trying to buy tickets for my daughter and 3 grandkids in various cities Boston, Mississauga without success which i find hard to believe.... Read more
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