Ticketmaster complaint: Refund Not Received

Name: Refund Not Received
Item: Ticketmaster
Author: Donna

Open 17 Jun 2021 179 views Entertainment Company

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Filed 17 Jun 2021 by Donna

Due to pandemic, the CMA Music Fest was cancelled and I decided to request a refund rather than roll my tickets to 2021 which by the way is not happening either. I requested a refund in December 2020 and have not received it. There is no number to call and the chat line cuts you off ..emails say the same thing over and over… still no refund!!

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Case details

Status: Open
Company: Ticketmaster
Filed: 17 Jun 2021
Desired resolution: I want my money refunded
Problem: Refund for cancelled festival not received
About: festival tickets

Progress

Filed
Company notified
Company replied
Resolved

17 Jun 2021 Complaint filed and published
17 Jun 2021 Message from Bizzy: we notified Ticketmaster about this complaint.

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