The Home Depot Complaint Sentiment: Neutral

Our sentiment meter has detected that The Home Depot complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with The Home Depot, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 29, 2024

The Home Depot complaint process

Do you have a dispute or had a bad customer experience with The Home Depot? Submit your The Home Depot complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of The Home Depot.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional The Home Depot complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about The Home Depot?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

The Home Depot complaints chart

We have received 3 complaints about The Home Depot over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

The Home Depot complaint statistics

Curious about The Home Depot's track record in addressing complaints within the Household Goods, Interior shops category? Dive into the all-time complaints data right here!

102
Total complaints
102
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 102 ratings

How to contact the customer service of The Home Depot?

Below, you will find the contact information for the complaint department of The Home Depot. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-466-3337
Contact form:

You can contact the customer service of The Home Depot by calling 1-800-466-3337. If you want to reach out to The Home Depot through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

The Home Depot reviews: (102)

Authentic experiences shared by our community for your benefit.

Shoddy workmanship

Complaint from Stella1 on 24 June 2021 about The Home Depot.

Bought countertops from HD who the subbed the installation to Distinctive countertopsThe workmanship in construction and installation was shoddy at best. HD apparently just hopes I will go away and they will not have to inspect or evaluate anything. Perhaps... Read more

Comments: 0
Rating:

delivery

Complaint from broliver43@aol.com on 24 June 2021 about The Home Depot.

bad delivery spoke to 3 mangers has not been resolved Read more

Comments: 0
Rating:

Price inflation and refund not offered.

Complaint from Hazel Banker on 20 June 2021 about The Home Depot.

Attempted to purchase a exterior door by feather river model 1H3191-3B4 Internet price $1163.74 measurement for my org.is one half inch smaller, so your sale associate quotes me a price of $2806.00 I am questioning $1,643.00 increase. I Was told I... Read more

Comments: 0
Rating:

Appliances and difficulties with the remodel

Complaint from Hollis on 19 May 2021 about The Home Depot.

I have had nothing but trouble with my remodel. I tried to use Home Depot for everything. It has been more stress and headache shopping at The Home Depot then I expected. I ordered a shower kit and... Read more

Comments: 0
Rating:

Bulbs that did not grow

Complaint from pach45 on 17 May 2021 about The Home Depot.

We purchased a package of three Bleeding Heart roots for $ 9.98. They were planted waited for signs of growth to appear. after four weeks there was no sign that any thing was coming up. When we dug... Read more

Comments: 0
Rating:

False advertising

Complaint from Rick1323 on 13 May 2021 about The Home Depot.

I recently went into the Rochester NH Home Depot to purchase 34 inch Advantec. I brought in a receipt from another retail lumber yard showing that I purchased this product at a lower price. Home Depot advertises that they will... Read more

Comments: 0
Rating:

Costumer Services

Complaint from MarcadoUS on 12 May 2021 about The Home Depot.

Hello, If you would like to have dangerously high blood pressure go to the Home Depot in Tukwila, Washington! Ordered 6500$ in flooring supplies and ended up canceling everything due to horrible customer service! After having the pallets of flooring... Read more

Comments: 0
Rating:

Delivery of order

Complaint from Charlie DeMello on 27 April 2021 about The Home Depot.

I have been told 4 different times of a delivery that still has not arrived. I cannot sit here every day for a delivery that does not show up. Read more

Comments: 0
Rating:

Return policy

Complaint from copternutty on 26 April 2021 about The Home Depot.

I Purchased, online, a set of stick on tiles that turned out not to be what I had hoped. I tried return them to the store per the 100% g return guarantee and after waiting while the clerk tried to... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?