The Home Depot complaint: Costumer Services

Complaint from MarcadoUS reported on 12 May 2021 about The Home Depot

New complaint
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Complaint resolved
Complaint closed

My complaint:

Hello,
If you would like to have dangerously high blood pressure go to the Home Depot in Tukwila, Washington! Ordered 6500$ in flooring supplies and ended up canceling everything due to horrible customer service! After having the pallets of flooring delivered to my home I went to the store to pick up the special order supplies. The employee I started with told me to wait while she went to go find my order. After waiting 1 hour and 15 minutes and checking with several other employees who told me to wait as I’d already been helped I found out the employee who was helping me went to lunch. When I asked why I wasn’t told she had gone to lunch and why another employee didn’t take over what she was doing they told me it was my fault! I asked to speak with the manager who was of no help! I returned my entire order and will never spend any of my money there again!
Negative services!

Suggested solution:

I'm not sure how they will solve the problem after wasting my time and money for 2 months.

The Home Depot complaint Costumer Services
The Home Depot complaint Costumer Services
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