The Home Depot Complaint Sentiment: Neutral

Our sentiment meter has detected that The Home Depot complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with The Home Depot, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 17, 2024

The Home Depot complaint process

Do you have a dispute or had a bad customer experience with The Home Depot? Submit your The Home Depot complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of The Home Depot.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional The Home Depot complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about The Home Depot?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

The Home Depot complaints chart

We have received 3 complaints about The Home Depot over the last 12 months. The graph below shows a monthly breakdown.

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The Home Depot complaint statistics

Curious about The Home Depot's track record in addressing complaints within the Household Goods, Interior shops category? Dive into the all-time complaints data right here!

102
Total complaints
102
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 102 ratings

How to contact the customer service of The Home Depot?

Below, you will find the contact information for the complaint department of The Home Depot. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-466-3337
Contact form:

You can contact the customer service of The Home Depot by calling 1-800-466-3337. If you want to reach out to The Home Depot through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

The Home Depot reviews: (102)

Authentic experiences shared by our community for your benefit.

Harassment

Complaint from Wrong person on 23 November 2023 about The Home Depot.

I shop at your store almost daily and my husband and I went to your store in Lafayette Louisiana on Evangeline thruway Wednesday night and shopped and paid for our items as we were leaving your loss prevention man along... Read more

Comments: 0
Rating:

BUYER BEWARE NO PROTECTION ON THE PLAN

Complaint from Annajo on 06 June 2023 about The Home Depot.

I bought a bosh dishwasher november of 2019. I also bought the assurion home depot protection plan five years. It has been an awful experience. May 19 I filed a Claim with the asurion. It started off with them delaying... Read more

Comments: 0
Rating:

Lousy customer service

Complaint from Mopontiac56@aol.com on 23 May 2023 about The Home Depot.

I am sick of home depot passing on the blame. You guys promised me a exterior door to be at your store between may 1 to the 5. After that promised date was not achieved. You wouldn't allow me... Read more

Comments: 0
Rating:

Very unfair

Complaint from Khc on 13 February 2023 about The Home Depot.

We were remodeling our kitchen and had two cabinets damaged, no problem at the time they were reordering them! We waited months, our original kitchen plan was ordered Feb 3 2022 November we received a call that our order was... Read more

Comments: 0
Rating:

Black Friday price

Complaint from SM trust on 12 January 2023 about The Home Depot.

after fridge item came back in stock, refused to provide price match to black Friday 349.00- so, finally i placed order on 12 31 22 for white- instead I found out later that instead it was black wrong color- refused... Read more

Comments: 0
Rating:

Delivery Waiver

Complaint from kmwinjax@aol.com on 10 January 2023 about The Home Depot.

Home Depot delivery began unloading fence pallets onto my property to the right of the garage BEFORE I was asked to sign permission waiver or asked where to place product. After I signed waiver, delivery man started to unload to... Read more

Comments: 0
Rating:

charged full price for culled lumber

Complaint from mikeharwoodec on 03 September 2022 about The Home Depot.

I went to purchase 3 each 1 x 8 x 6' ship lap boards marked with purple paint which indicates it is marked down because it has defects. I brought it to the attention of the cashier but he... Read more

Comments: 0
Rating:

not honoring a warranty

Complaint from SUMMERT on 02 September 2022 about The Home Depot.

My name is Summer Wood and in July 2020 I purchased a refrigerator for my team to use to store their lunches in at my dental practice. I was NOT using the refrigerator to sell anything out of – NOT considered... Read more

Comments: 0
Rating:

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