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Clorox customer service

Customer service number
1-800-227-1860
Customer support
www.clorox.com
Corporate office
The Clorox Company, 1221 Broadway, Oakland, CA 94612-1888, United States
Social media
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Contact details checked on 12 Nov 2026

Why use our complaint platform?

01

Written in minutes

We help you write an effective complaint in minutes. Our AI cyber hornets are trained on thousands of complaint letters that actually worked.

02

We will make some noise!

Your complaint gets the attention it deserves. Our cyber hornets could post it on social media, send it by printed letter or use other escalation tools at our disposal.

03

Your personal case coach

Our AI models open a case file and keep coaching after you file: what to reply, when to push, and how to escalate if nothing happens.

04

You are not alone

Join 73,608 consumers who refused to be ignored. Our community is there for advice while you chase your resolution.

Is Clorox legit?

Legit

There is nothing doubtful about Clorox: its bleach, wipes and sprays come from The Clorox Company, a household name for over a century. When a product leaks or falls short of its label, though, you are dealing with a maker you never bought from directly, so the pack and its barcode become your evidence.

What we checked

  • Brands date back to 1913
  • Head office in Oakland, California
  • Parent listed on the NYSE

Watch out for

  • A Gift of Clean cleaning-session code left unbooked until after its redemption deadline.
  • A bottle or canister that leaked or broke, already thrown out with its label and barcode.

Clorox wipes dried out before you used them?

We help you write it, it gets its own public page, and you can have it sent to Clorox as a formal letter.

File a Clorox complaint

Common customer service questions about Clorox

How do I file a complaint about Clorox?

Do you have a dispute or a bad customer experience with Clorox? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

How do I contact Clorox customer service?

The Clorox consumer care number in the US is 1-800-227-1860, the line for cleaning products; laundry products have their own line on the Clorox contact page, which also offers live chat and a web form, and consumer care works Monday to Friday. Have the product in front of you: consumer care will usually ask for the product name, the UPC barcode, the lot or date code printed on the bottle or canister, and where and when you bought it.

A product problem to raise with Clorox? Report it here, and we push it out by email, social media and printed letters to the company behind the brand.

Can I get a refund for a Clorox product?

For a refund or replacement on a Clorox product that leaked, arrived damaged or did not work as the label says, contact Clorox consumer care on 1-800-227-1860 or through the web form on its contact page, and keep the product until the matter is settled. The store where you bought it may also take a faulty item back under its own returns policy, so keep the receipt.

Photograph the bottle, the label, the UPC barcode and the lot or date code before anything is thrown away, and write down what you asked for and what consumer care offered.

Offered less than you believe is fair for a faulty product? Raise it through our complaint process: our trained AI opens a case and coaches you on what to send consumer care next and when to push again.

Who makes Clorox products?

Clorox products are made by The Clorox Company, which is headquartered in Oakland, California, and listed on the New York Stock Exchange. The same company owns brands such as Pine-Sol, Formula 409, Liquid-Plumr, Glad, Kingsford, Fresh Step, Hidden Valley, Brita and Burt's Bees, and it also owns GOJO Industries, the maker of Purell. CloroxPro is the separate professional cleaning line, so a product bought for a business may need the CloroxPro route rather than household consumer care.

What do people complain about most at Clorox?

Nothing has been reported about Clorox here yet. Our research shows what typically goes wrong with household cleaning brands: products that do not clean or disinfect the way the label promises, bottles that leak or arrive damaged in delivery, triggers and dispensers that fail, bleach marks on clothes and surfaces, and changes to a formula, scent or size that buyers notice only after they open the product.

Bought a bottle that leaked or a spray that will not work? Start the first case: it opens the record for the next shopper who picks up the same product.

What happens after I submit my complaint?

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Clorox through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Can other consumers help me with my Clorox complaint?

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Clorox can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.

Clorox complaints

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Helpful experiences shared by Clorox customers. Search, discuss and connect with other people in our community.

Clorox complaints per month

Dec 2025 - Nov 2026

Complaints filed on Complain.biz about Clorox in each of the last twelve months.

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How Clorox compares

Clorox customer service compared to others in the Household Goods category.

Company Complaints Biggest problem
The Home Depot 102 complaints Late or damaged deliveries
Lowe's 76 complaints Installation delayed or done badly
The Glad Products Company 34 complaints Bags that rip or tear
Bed Bath and Beyond 3 complaints
Clorox (this page) 0 complaints No complaints yet
Hamilton Beach 0 complaints No complaints yet
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