The Home Depot Complaint Sentiment: Neutral

Our sentiment meter has detected that The Home Depot complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with The Home Depot, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

The Home Depot complaint process

Do you have a dispute or had a bad customer experience with The Home Depot? Submit your The Home Depot complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of The Home Depot.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional The Home Depot complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about The Home Depot?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

The Home Depot complaints chart

We have received 3 complaints about The Home Depot over the last 12 months. The graph below shows a monthly breakdown.

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The Home Depot complaint statistics

Curious about The Home Depot's track record in addressing complaints within the Household Goods, Interior shops category? Dive into the all-time complaints data right here!

102
Total complaints
102
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 102 ratings

How to contact the customer service of The Home Depot?

Below, you will find the contact information for the complaint department of The Home Depot. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-466-3337
Contact form:

You can contact the customer service of The Home Depot by calling 1-800-466-3337. If you want to reach out to The Home Depot through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

The Home Depot reviews: (102)

Authentic experiences shared by our community for your benefit.

Bad customer service

Complaint from dcastoreno@hotmail.com on 01 July 2022 about The Home Depot.

Rented an auger and was not given the complete bag of accessories for it, went back and was given attitude, asked to speak to manager and was denied, went to look for manager and was subsequently brushed off. Finished with... Read more

Comments: 0
Rating:

Failure to deliver appliances

Complaint from kathisputer on 29 June 2022 about The Home Depot.

Order was placed on Home Depot website on 42022 for 4 kitchen appliances in Tuscan Stainless Steel. The order ation gave a delivery date of 61422. Based on their delivery date my kitchen was remodeled around the color scheme of... Read more

Comments: 0
Rating:

Veterans discount

Complaint from pineyflatsjack on 23 June 2022 about The Home Depot.

I shop at Lowes most of the time and they give veterans a discount. My information is on file by my name and phone number. All I have to do is give them the number and they pull it up,... Read more

Comments: 0
Rating:

Hearing impair

Complaint from Laura Petrait on 22 June 2022 about The Home Depot.

I went to get a new credit card. I was awarded 750 dollars. I'm hearing impair. I had to call a number. With me being hearing impair I can't hear on the phone. My Grandson called for... Read more

Comments: 0
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Military Discount

Complaint from Clay01 on 21 June 2022 about The Home Depot.

Home Depot Virtual Military Discount is a complete failure. Why change what working good in many Veterans opinion. You have to search a smart phone to gather all the information. The process of showing a valid military ID Card... Read more

Comments: 0
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Product on back order

Complaint from Gary Wygle on 14 June 2022 about The Home Depot.

Place a quote H6332-233319 on 5422, to be told its on back order, then to be told will not be delivered to Home Depot since Home Depot has discontinued it...so why take the quote and request it to begin with??? what... Read more

Comments: 0
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flooring

Complaint from vallorie on 04 June 2022 about The Home Depot.

, so i received my floor 2 months after paying for it it doesn't look like the floor I thought I was buying, they said there was nothing they could do , so I;am out almost 5000.00 dollars. Read more

Comments: 0
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Termination Error

Complaint from CSV1VNC on 02 June 2022 about The Home Depot.

On June 2nd I, (C.Vickers) was contacted by Assistant Manager Renae at Store 0285 on my cellular and was told i am being terminated after reporting an Act of Violence towards me by an associate whom threatened me. I tried... Read more

Comments: 0
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The bill is not correct

Complaint from I do noy have username on 23 May 2022 about The Home Depot.

My account number:6035 3208 1736 7434 My name is : Gabriella Gal 12517 W. Well St. El Mirage AZ.85335 623-583-4313 The payment date of my account is June 9.22.where you think the debits is $45.00 a HUGE MISTAKE.,since... Read more

Comments: 0
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