The Home Depot Complaint Sentiment: Neutral

Our sentiment meter has detected that The Home Depot complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with The Home Depot, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 27, 2024

The Home Depot complaint process

Do you have a dispute or had a bad customer experience with The Home Depot? Submit your The Home Depot complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of The Home Depot.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional The Home Depot complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about The Home Depot?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

The Home Depot complaints chart

We have received 3 complaints about The Home Depot over the last 12 months. The graph below shows a monthly breakdown.

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The Home Depot complaint statistics

Curious about The Home Depot's track record in addressing complaints within the Household Goods, Interior shops category? Dive into the all-time complaints data right here!

102
Total complaints
102
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 102 ratings

How to contact the customer service of The Home Depot?

Below, you will find the contact information for the complaint department of The Home Depot. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-466-3337
Contact form:

You can contact the customer service of The Home Depot by calling 1-800-466-3337. If you want to reach out to The Home Depot through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

The Home Depot reviews: (102)

Authentic experiences shared by our community for your benefit.

Filthy restrooms

Complaint from Mike McBride on 08 August 2022 about The Home Depot.

The Mens bathroom at this store is absolutely filthy. There was no tissue in any of the stalls. The floor looked as tho it had not been cleaned in days. One of the commodes was clogged and feces was up... Read more

Comments: 0
Rating:

WindowScreens Missing

Complaint from Mharsche on 25 July 2022 about The Home Depot.

On 22221 I ordered windows. Windows were installed on 33121 but missing the screens. I was told they would reorder 71621. Window Screens arrived sometime in February of 2022, but missing the sliding screen for the door.... Read more

Comments: 0
Rating:

No shoping carts

Complaint from Cr Trigueiro on 22 July 2022 about The Home Depot.

How can I shop at your store when you have no shopping carts to load supplies. You are loosing me as a customer. Maybe you should lock them up at night and retrieve them from the lot more often. Read more

Comments: 0
Rating:

Negligence

Complaint from Dhix on 17 July 2022 about The Home Depot.

My 58 year old wife went to purchase a single bag of cement, which weighs 94 lbs. The store failed to provide assistance either in the store or loading the product in her car. If it were not... Read more

Comments: 0
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Maytag Refrigerator

Complaint from emilianre on 14 July 2022 about The Home Depot.

Our refrigerator has been freezing food in the main part of the fridge resulting in food spoiling and having to be thrown away. We have wasted hundred of dollars on food thrown in the garbage because it became frozen... Read more

Comments: 0
Rating:

Military Un discount

Complaint from sandyphoebe on 12 July 2022 about The Home Depot.

It seems that HD does not want to give out military discounts anymore. Why don’t you just say that. HD is very sneaky in claiming to be friendly to veterans. I have done everything that the very poor instructions say... Read more

Comments: 1
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Contractor fired from your store

Complaint from Manuel Delgado on 01 July 2022 about The Home Depot.

I hired a contractor from The Home Depot store in Rohnert Park Ca and I had to fire him for causing a little over $100,000 to redo the work he did. I have been in contact with the Ca State... Read more

Comments: 0
Rating:

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