The Home Depot Complaint Sentiment: Neutral

Our sentiment meter has detected that The Home Depot complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with The Home Depot, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 29, 2024

The Home Depot complaint process

Do you have a dispute or had a bad customer experience with The Home Depot? Submit your The Home Depot complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of The Home Depot.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional The Home Depot complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about The Home Depot?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

The Home Depot complaints chart

We have received 3 complaints about The Home Depot over the last 12 months. The graph below shows a monthly breakdown.

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The Home Depot complaint statistics

Curious about The Home Depot's track record in addressing complaints within the Household Goods, Interior shops category? Dive into the all-time complaints data right here!

102
Total complaints
102
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 102 ratings

How to contact the customer service of The Home Depot?

Below, you will find the contact information for the complaint department of The Home Depot. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-466-3337
Contact form:

You can contact the customer service of The Home Depot by calling 1-800-466-3337. If you want to reach out to The Home Depot through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

The Home Depot reviews: (102)

Authentic experiences shared by our community for your benefit.

voter suppression

Complaint from srobinson80237@gmail.com on 26 March 2021 about The Home Depot.

When called upon to speak out against the flagrant voter suppression laws being passed in Georgia, your corporation was silent. I am an old, white woman originally from Texas. I've seen this ugliness before. I'm a single... Read more

Comments: 0
Rating:

Unsatisfactory Delivery of Gazebo

Complaint from Scorp12 on 14 March 2021 about The Home Depot.

Ref. Order WG30728744, Crownhill 10 ft. x 12 ft. Hardtop Gazebo Item 2502482; Model 703728; $1,470.56 total price (incl. tax shipping) I am completely dissatisfied and extremely upset with the delivery of the above-referenced item which I had ordered on 22821.... Read more

Comments: 0
Rating:

Wrong kitchen cabinets

Complaint from farisse on 24 February 2021 about The Home Depot.

I am writing you to report the poor treatment and customer service I received from your management and associates at your home depot in Capital Heights MD. I made an online appointment with Angela your Home Depot associate to start my... Read more

Comments: 0
Rating:

Improper install of new dishwasher

Complaint from Sequm Customer on 10 December 2020 about The Home Depot.

We ordered a new dishwasher on 62320 which included delivery and installation. The install was done incorrectly which resulted in a constant fine spray leak at one of the connections underneath our kitchen sink. The dishwasher is located... Read more

Comments: 0
Rating:

Staff not wearing masks or sheilds

Complaint from Disgusted with staff not following covid reccommendations on 17 November 2020 about The Home Depot.

I frequent Home Depot in Vernon every 3 days for supplies. Yeste5day I noticed 4 staff without masks or face shield and was told it is an employee's choice and there is no law to enforce. Prior to this everyone... Read more

Comments: 0
Rating:

Damaged appliances

Complaint from Former HD Fan on 12 November 2020 about The Home Depot.

Ordered dishwasher, washerdryer, refrigerator in September for 1026 delivery to a vacation home in Cloudcroft. Snow storm was moving in, but delivery company was still delivering so sent contractor to meet them. They dropped all in the living room... Read more

Comments: 0
Rating:

Delivery ProblemsCustomer Service

Complaint from tlee99 on 30 October 2020 about The Home Depot.

On September 9,2020 we purchased a stove, frig, dishwasher and microwave with a estimated delivery date of October 27, 2020. Few days before we received email saying they were on schedule. We got everything ready moved furniture etc.... Read more

Comments: 2
Rating:

did not deliver refrigerator

Complaint from lsjakes on 28 October 2020 about The Home Depot.

On October 23, 2020 I was told that my refrigerator ( a purchase of over $2000) was to be delivered between 12:30 to 4:30. Since I have no one else to remain at my home to wait for it,... Read more

Comments: 0
Rating:

Social distancing

Complaint from Chasr73 on 28 March 2020 about The Home Depot.

Went in for training only to find 4 computers sitting next to each other with me and 3 other guys in training. We are supposed to be social distancing stayin 6 feet from each other. Just shows they don’t care... Read more

Comments: 0
Rating:

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