StockX Complaint Sentiment: Neutral

Our sentiment meter has detected that StockX complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with StockX, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 29, 2024

StockX complaint process

Do you have a dispute or had a bad customer experience with StockX? Submit your StockX complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of StockX.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional StockX complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about StockX?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

StockX complaints chart

We have received 2 complaints about StockX over the last 12 months. The graph below shows a monthly breakdown.

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StockX complaint statistics

Curious about StockX's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

65
Total complaints
65
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 65 ratings

StockX reviews: (65)

Authentic experiences shared by our community for your benefit.

Not answering emails

Complaint from Callum Passant on 22 February 2021 about StockX.

Dear ..... I am writing this as a letter of complaint as i purchased my order for the Nike Air Max 95 OG Neon (2020 ) on the 29th January. I received the order ation and it said that it would... Read more

Comments: 0
Rating:

Lost my order and no update from StockX

Complaint from j0ly0nng on 11 February 2021 about StockX.

I sold a pair of Jordan 11 and posted the shoes for verification via StockX chosen courier (which I also had to pay for) on the 21st January 2021. The status of the delivery on UPS was stuck on In... Read more

Comments: 0
Rating:

Lost order no customer service

Complaint from Markf on 27 January 2021 about StockX.

I ordered sneakers on 123020. I got some s early Jan 21 to say that there was delays due to covid which I understood. Everything went silent for a few weeks so I contacted them. Only after I followed up... Read more

Comments: 0
Rating:

No Updates on Order

Complaint from rena_abidova on 24 January 2021 about StockX.

My bid on stockx was accepted on January 13th. Since that time its status has been held as “en route to stockx”. I contacted stockx team for around 5 times since January 19th. All they keep is saying is that... Read more

Comments: 0
Rating:

Lost Item Never received Item

Complaint from Cieran Lopuszanskyj on 17 January 2021 about StockX.

I have ordered an item from Stock X, it claims to have arrived however I have to received the item, Stock x has been extremely negligent and has ignored my emails for days and reply every so often, I sometimes... Read more

Comments: 0
Rating:

Under PaidLack of communication

Complaint from BK25 on 11 January 2021 about StockX.

I SoldSent 2 pairs of Trainers to StockX on the 101220 1) Yeezy Boost 500 Utility black UK7 2) Yeezy Boost 380 Onyx UK9 I am Owed around £80 from StockX, my account history has been wiped and the adviser on live... Read more

Comments: 0
Rating:

Order did not ship on time

Complaint from sneakerhead16073717681638 on 20 December 2020 about StockX.

The order was slated to arrive by the 23rd of December at latest as of now it has yet to ship and it won't arrive by December 23rd. Stockx has taken my money and they have yet to ship. Read more

Comments: 0
Rating:

Item not received

Complaint from Ishyp on 11 December 2020 about StockX.

My product was stuck at customs with no response from UPS I asked Stock X to take it back and refund me as it had taken too long. Now UPS shows the item was refused by both sender abs receiver... Read more

Comments: 0
Rating:

ups LOST PARCEL

Complaint from mandy oc on 09 December 2020 about StockX.

Ups left my parcel on doorstep 27th Nov 12;18pm . I arrived home 1740PM hence why no parcel when i got in. i started the claim with UPS and it is approved just need stockx to send them proof... Read more

Comments: 0
Rating:

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