StockX Complaint Sentiment: Neutral

Our sentiment meter has detected that StockX complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with StockX, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 20, 2024

StockX complaint process

Do you have a dispute or had a bad customer experience with StockX? Submit your StockX complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of StockX.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional StockX complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about StockX?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

StockX complaints chart

We have received 2 complaints about StockX over the last 12 months. The graph below shows a monthly breakdown.

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StockX complaint statistics

Curious about StockX's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

65
Total complaints
65
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 65 ratings

StockX reviews: (65)

Authentic experiences shared by our community for your benefit.

Missing order

Complaint from Philippa on 06 August 2022 about StockX.

On 02JUL my order was not delivered to me, instead it was routed back to the sender (stockx verification office in the USA) I have no idea why. I have trying to resolve this ever since but they have taken... Read more

Comments: 0
Rating:

Received the wrong size Yeezy slides.

Complaint from sneakerhead16207459805743 on 06 July 2022 about StockX.

I ordered a pair of Yeezy slides size 5 men’s and received a kids size 2.5. I went through the StockX portal and generated a case which was addressed via email. The rep was very apologetic and even sent me... Read more

Comments: 0
Rating:

fake yeezy

Complaint from jmatias1991 on 30 June 2022 about StockX.

i sent them proof an pics of what they needed it filed complaint through attorney general they did nothing they sent me fake yeezy an they have had an issue with this an are refusing to refund me Read more

Comments: 0
Rating:

Damaged, used, overpriced

Complaint from N oliver on 25 June 2022 about StockX.

I ordered my boyfriend a pair of Nike high-tops for his birthday on June 7th. They showed up covered in glitter, damaged and used while listed as NEW and in mint condition. I spent 800 Canadian dollars to have the... Read more

Comments: 0
Rating:

$20 Code Never Issued

Complaint from Angel1 on 12 May 2022 about StockX.

I received a shoe order from StockX with a damaged shoe box. I contacted Stockx through online chat CAS-1273299-Q9Z9C6 and chatted with Ana. I uploaded Information and photos as instructed in chat and was given reply of: “I have gathered... Read more

Comments: 0
Rating:

Customer did not ship item

Complaint from SpadeGee on 16 April 2022 about StockX.

I ordered the Bape adidas SB jersey green , on your app it says the item has 7 more left in stock , but I was told I was going to be given another seller at no additional cost .... Read more

Comments: 0
Rating:

Return and refund of shoes purchased due to system error

Complaint from Toujana on 14 April 2022 about StockX.

I am beyond disappointed with your customer service and payment gateway. I was trying to purchase a shoe on your website but it kept saying the transaction didn’t go through because of the address. Then, I found that I was... Read more

Comments: 0
Rating:

SHIPPING IS ON HOLD FOR 1 month

Complaint from picina11 on 11 April 2022 about StockX.

So basically i have sold a nike shoes on stock x where initially at 1st the shipping label couldnt be generatex, which is when i contacted stock x regardinf this and they procided one right away. After that my shoes has... Read more

Comments: 1
Rating:

Fraud

Complaint from msmythers50064@gmail.com on 10 April 2022 about StockX.

My son was trying to buy a pair of shoes on Stockx last week. When he went to place the order it kept on saying error. So I found another site that he can order from. It went through with... Read more

Comments: 0
Rating:

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