StockX Complaint Sentiment: Neutral

Our sentiment meter has detected that StockX complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with StockX, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 28, 2024

StockX complaint process

Do you have a dispute or had a bad customer experience with StockX? Submit your StockX complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of StockX.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional StockX complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about StockX?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

StockX complaints chart

We have received 2 complaints about StockX over the last 12 months. The graph below shows a monthly breakdown.

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StockX complaint statistics

Curious about StockX's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

65
Total complaints
65
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 65 ratings

StockX reviews: (65)

Authentic experiences shared by our community for your benefit.

Item not received and refuse to refund

Complaint from Solwhit on 24 June 2021 about StockX.

Paid for item on 5th June. UPS has lost the parcel. Together they are unable to locate the parcel yet Stock X refuse to honour my request for a refund! Surely they don’t have the right to do this! Read more

Comments: 0
Rating:

Was charged but have no idea if the item is actually in stock

Complaint from David Blane on 10 June 2021 about StockX.

I need to receive order ation from the seller of an item I was charged for. On several applications I purchased items only to learn that the person had already sold them. Item: Crewneck Buttercream U.S. Unisex Size: L | Condition: New |... Read more

Comments: 0
Rating:

sneakers

Complaint from Marta on 09 June 2021 about StockX.

Good afternoo, after I received the sneakers I cheched that the size were changed, I mean, in your size table it indicates that 6,6 US corresponds to 39EU, but the sneakers that came is marked 6,5US and 37,5 EU. Something... Read more

Comments: 0
Rating:

Cancel orde to sell the product more expensive

Complaint from henry84 on 14 May 2021 about StockX.

i buy a GPU for $3000 the 51021 and the 51421 they told me that the seller don't send the device, now today 51421 the product cost $3500 they cancel my order and sell the same item for $3500. so... Read more

Comments: 0
Rating:

Shipping

Complaint from Arielnoon on 07 May 2021 about StockX.

My status says on its way to stockx for authentication for two weeks now its very frustrating I shouldn’t have to wait this long, than I have to wait until you guy verify if it’s real or not, than I... Read more

Comments: 0
Rating:

StockX robbed my money

Complaint from iced on 09 April 2021 about StockX.

When I placed this order(19669096-19568855), I realized the import tax would be too high, so I asked for refund. StockX approved on Mar8. I have never received this item, instead I noticed UPS to send back. I have been contacting... Read more

Comments: 0
Rating:

Shoes are not authentic

Complaint from Stinav707 on 04 April 2021 about StockX.

The Air Max 90 shoes are not authentic. The stitching at the seams is horrible. Unfinished in areas. Read more

Comments: 0
Rating:

Never answer emails

Complaint from geffery on 26 March 2021 about StockX.

I have been trying to get hold of Stock X to help me with my order for a week now. They are absolutely useless. Read more

Comments: 0
Rating:

Balenciaga

Complaint from Mikey428i on 24 March 2021 about StockX.

Creases in the side of the shoe i bought it as brand new Read more

Comments: 0
Rating:

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