StockX Complaint Sentiment: Neutral

Our sentiment meter has detected that StockX complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with StockX, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

StockX complaint process

Do you have a dispute or had a bad customer experience with StockX? Submit your StockX complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of StockX.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional StockX complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about StockX?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

StockX complaints chart

We have received 3 complaints about StockX over the last 12 months. The graph below shows a monthly breakdown.

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StockX complaint statistics

Curious about StockX's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

65
Total complaints
65
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 65 ratings

StockX reviews: (65)

Authentic experiences shared by our community for your benefit.

Stock X doesnt paid my sold items

Complaint from hariyadi_t on 05 March 2022 about StockX.

I sold 3 pair of sneaker on Jan 23, 2022 , but till today I dont receive the payment, on Jan 31,2022 I complaint to them through their CS regarding why my payment information and shipping change into Stock X... Read more

Comments: 0
Rating:

Refuse to pay me for current sale

Complaint from Elvis on 13 January 2022 about StockX.

I have sold watch on stockx since last week Thursday and it has been 7 business days but still have not been paid I sent several complaints but no help has been received and another thing is that they... Read more

Comments: 0
Rating:

Full amount fee not received.

Complaint from Jayo123 on 31 December 2021 about StockX.

Hi, I sold a pair of trainers through StockX. The sale was based on a euro amount of €164.00. I’ve only received a amount of €154.68. I have resolve the issue and StockX have failed to resolve the issue and... Read more

Comments: 0
Rating:

StockX sent me the wrong shoes then refused to return them

Complaint from JasonGrady on 25 December 2021 about StockX.

Please Help! I recently purchased a pair of shoes from StockX and received the wrong item. I’ve reached out to StockX on this issue to get resolved multiple times now and have not heard anything back from them. According to... Read more

Comments: 0
Rating:

No Hard hang tag

Complaint from maeky marc on 01 November 2021 about StockX.

I just received a filmsy stock x sticker on my Yeezy slides...I'm not sure if it's auntentic.. Regards.. Read more

Comments: 0
Rating:

Wrongly rejected an item

Complaint from Jordan44 on 20 October 2021 about StockX.

They rejected the verification saying the jacket is showing wear and tear on the cuffs this jacket has never been worn it was received by Supreme and kept in that bag till the day it was shipped to StockX. I... Read more

Comments: 0
Rating:

Fraud

Complaint from Sebasgon on 19 October 2021 about StockX.

I purchased several boxes of pokemon cards they arrived sealed and unopened with a stockx verification sticker looked legit until I unboxed the cards you can clearly see that the cards had been individually sealed back up I compared them... Read more

Comments: 0
Rating:

Deceptive return policy

Complaint from DocJ on 04 October 2021 about StockX.

You don’t learn that StockX will not accept a return until you get the email ation of your order. By then it’s too late. My understanding is that they verify the legitimacy of the shoes you are purchasing and act... Read more

Comments: 0
Rating:

failed authentication process

Complaint from Allycat99 on 02 October 2021 about StockX.

I recently purchased a pair of Air Jordan retro 4 oreos for $355.00 from stockx with the confidence that the promise from stockx 100% authenticity process would deliver. Unfortunately I am a disappointed to share that the pair of Jordan's... Read more

Comments: 0
Rating:

No purchase

Complaint from Andre dye on 01 October 2021 about StockX.

I purchase some shoes for my son they took the money off my credit card but never gave me a ation email they never said when the shoes would be here and all the transactions are saying declined on stock... Read more

Comments: 0
Rating:

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