StockX Complaint Sentiment: Neutral

Our sentiment meter has detected that StockX complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with StockX, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 23, 2024

StockX complaint process

Do you have a dispute or had a bad customer experience with StockX? Submit your StockX complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of StockX.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional StockX complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about StockX?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

StockX complaints chart

We have received 2 complaints about StockX over the last 12 months. The graph below shows a monthly breakdown.

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StockX complaint statistics

Curious about StockX's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

65
Total complaints
65
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 65 ratings

StockX reviews: (65)

Authentic experiences shared by our community for your benefit.

Honest mistake that keeps penalizing

Complaint from slemoine on 10 August 2023 about StockX.

1). I was filling a sold order for Jordan 4 Retro Cool Grey (308497-007) and shipped the wrong pair of sneakers (308497-060) Jordan 4 Retro Bred. 2). I realized the mistake immediately and attempted to get the box back from... Read more

Comments: 0
Rating:

Mistake made tapped wrong thing

Complaint from Patta wave order not wanted on 09 August 2023 about StockX.

Tried to make a bid on a pair of shoes accidentally hit the purchase button instead of being automatically charge me no way to go back I reached out to stockx and told them I made a mistake they told... Read more

Comments: 0
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Item never returned after failed verification

Complaint from RyanJones on 13 April 2023 about StockX.

- Item failed verification due to wrong size (8 not 8.5) - StockX sent item back to old address - Contacted StockX immediately that they had the wrong address - Customer Service Representative took my new address and said that was updated -... Read more

Comments: 0
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Received email but not able to send

Complaint from Antonio70 on 09 March 2023 about StockX.

I ordered an item on stockX 20022023 and received 07032023. As its to small I wish to return it back. Reading the return policy it’s stating it doesn’t expect return. Going to the information page I put all the necessary... Read more

Comments: 0
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Stockx send me a NIKE shoes without LHS INSOLE

Complaint from Jihen on 14 February 2023 about StockX.

i ordered a pair of NIKE shoes and when i received the order i realized that is missing the inner LHS insole … i requested a return and filled up the form more than 3 times to be able to... Read more

Comments: 0
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Mistake in order amount

Complaint from bryronw82@gmail.com on 23 November 2022 about StockX.

Last Saturday I ordered 7 pair or Jordan's but I only wanted 1 pair how can I stop the rest of the shoes from coming I only wanted one pair I paid through PayPal feel free to contact me at... Read more

Comments: 0
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UPS lost parcel

Complaint from Cms1974 on 06 November 2022 about StockX.

I sold on StockX and posted trainers as directed via UPS. UPS list parcel and StockX will not refund Need help in getting a refund, any suggestions? StockX provided the delivery label so they need to claim refund but im... Read more

Comments: 0
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Refund not paid after 2 months

Complaint from adi_gorcea on 07 October 2022 about StockX.

I returned a pair of shoes to Stockx on 15th August. Till now, 7th October, I received 2 emails from them saying they are sorry for the delay but I didn't receive my money yet. The parcel was prepared according with their... Read more

Comments: 0
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Won’t assist with missing order

Complaint from Badservicesucks on 10 September 2022 about StockX.

Seller never sent the item to stockx and when I contacted them the agent over live chat was unhelpful and ended the conversation without resolving the issue. They charged my card and I haven’t received the order yet and they’re... Read more

Comments: 0
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Refund

Complaint from agoyal637@gmail.com on 06 September 2022 about StockX.

Few days back i had accidentally made a purchase on stockx.according to 142 usd was auto debited from my account.After a long conversation with stockx they agreed to give my refund.But its been 10 days gone i didn't received my... Read more

Comments: 0
Rating:

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