StockX complaint: UPS lost parcel

Complaint from Cms1974 reported on 06 November 2022 about StockX

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I sold on StockX and posted trainers as directed via UPS. UPS list parcel and StockX will not refund
Need help in getting a refund, any suggestions?
StockX provided the delivery label so they need to claim refund but im getting BS reasons why I can’t get one!

Suggested solution:

I’ve done nothing wrong, UPS list my parcel!

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