ShopRite Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about ShopRite over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 2, 2024

ShopRite complaint process

Do you have a dispute or had a bad customer experience with ShopRite? Submit your ShopRite complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of ShopRite.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional ShopRite complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about ShopRite?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

ShopRite complaints chart

We have received 31 complaints about ShopRite over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May

ShopRite complaint statistics

Curious about ShopRite's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

100
Total complaints
100
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 100 ratings

How to contact the customer service of ShopRite?

Below, you will find the contact information for the complaint department of ShopRite. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-746-7748
Contact form:

You can contact the customer service of ShopRite by calling 1-800-746-7748. If you want to reach out to ShopRite through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

ShopRite reviews: (100)

Authentic experiences shared by our community for your benefit.

Harassed

Complaint from MariaTurner on 15 April 2023 about ShopRite.

I was with my friend Michelle and we were Harassed and threatened by **** I don’t know how this person was ever hired she was the most rudest person I ever met as a employee you can tell this person... Read more

Comments: 1
Rating:

WorstEmployeeEver

Complaint from ItsMichelle on 15 April 2023 about ShopRite.

This employee was the most rudest ignorant person I ever come across in my 30 years of life on this earth I can’t believe ShopRite would ever hire a person like this It makes them look bad her name was... Read more

Comments: 0
Rating:

Cancellation

Complaint from Kar hinkley on 08 April 2023 about ShopRite.

Every time a want a delivery always cancel on me Read more

Comments: 0
Rating:

SMELLS LIKE WEED ALL THE TIME LOOKS DIRTY

Complaint from KJL on 07 April 2023 about ShopRite.

I AM A CUSTOMER AT CEDERKNOLLS SHOPRITE I WANT TO FILE A COMPLAINT AGAINST YOUR EMPLOYEE HE WEARS DIRTY GROSS DISGUSTINGE CLOTHES SMELLS REALLY BAD LIKE WEED AND CIGARETTES REALLY BAD ATTITUDE DOESNT LOOK LIKE HES SHOWERS I SPOKE WITH... Read more

Comments: 0
Rating:

Savings stamps book

Complaint from Mabali on 06 April 2023 about ShopRite.

I am an agent with shoprite. Since January whn I need books to paste stamps um told they've haven't received them. Read more

Comments: 0
Rating:

Racial profiling

Complaint from Tannia on 02 April 2023 about ShopRite.

I was racially profiled they were asking me if I bought my juice and milk but obviously I did buy it because they saw me right in front of me they were giving me a problem the girl was nasty... Read more

Comments: 0
Rating:

New Bottle redemption

Complaint from Robert Claffey on 30 March 2023 about ShopRite.

Nobody knows what to do with the new bottle laws. The machines won't take them. Read more

Comments: 0
Rating:

Would not honor coupon

Complaint from momala3@aol.com on 28 March 2023 about ShopRite.

Purchased ACT Total Care for $7.69. Coupon for $2.00 NOT honored, it did not expire, but manager called to register looked over and said, coupon effective starting March 19. Purchase was on 31723. NO WHERE on coupon... Read more

Comments: 0
Rating:

Expired Plain Yogurt (Royale)

Complaint from Invoice no 4420106777 on 21 March 2023 about ShopRite.

Hi, I bought a Royale double cream plain Yogurt today in Shoprite West Street in Durban. when I opened it smells sour like Amasi ( I noticed it is expired) I have a running stomach now after I ate... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?

Media uploaded by our community