Our sentiment meter has identified a 100% increase in complaints about Shopify over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Shopify's offerings.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Shopify? Submit your Shopify complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Shopify.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Shopify complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 12 complaints about Shopify over the last 12 months. The graph below shows a monthly breakdown.
Curious about Shopify's track record in addressing complaints within the Software category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Shopify. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Shopify by calling 1-888-746-7439. If you want to reach out to Shopify through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Party Buzz on 17 January 2022 about Shopify.
Hello i have emailed shopify a number of times. My store was closed due to Covid lockdowns. I reopened the store only to retrieve data and didn't realise you would start taking fees again. I contacted shopify firstly to fix... Read more
Complaint from wajhas on 14 January 2022 about Shopify.
We have a store on Shopify and products growing our 1000. After it has grown over 1k the product filter has been removed. When we asked Shopify, they said use less than 1000. (Are they Crazy) Please stay away from this... Read more
Complaint from Virginia Burton-Konia on 10 January 2022 about Shopify.
Shopify 129879271 Singapore Sg Transaction amount −$535.93 Transaction date Wed 05 Jan 2022 Processed on Fri 07 Jan 2022 Card Number 4367---9984 Details USD 358.80 converted at 0.6781 The entry above showed up on my credit card. We did not authorise this transaction. Read more
Complaint from Luxury Sips By Nikole on 30 December 2021 about Shopify.
My name is Shavonte’ Smith. I have a Shopify store. On December 22 at 5:40pm order 1020 placed an order with me. I do not have that particular item in stock so refunded her money 5 mins later. I’m thinking... Read more
Complaint from password on 28 December 2021 about Shopify.
I am receiving emails from Shopify as if I opened a company PenelopeMTLancaster on their site, which I did not. Read more
Complaint from love-lust-latex.myshopify.com on 09 December 2021 about Shopify.
Every month I continue to get charged for Apps that have been cancelled and uninstalled on my store. I reached out to Shopify weeks before my account was overdue. They wait until my account is frozen to address my complaints-... Read more
Complaint from Nuks on 19 October 2021 about Shopify.
I have ordered some few items worth $444.64- on easyshop.myshopify.com . But have not recieved any updates. Whenever I try to login to the website, it is coming out web store not available. I want to cancel my order and... Read more
Complaint from ss26 on 04 October 2021 about Shopify.
I ordered a half saree in manjumaa website and I received a call from 91 97232 71914 to my order. I paid Rs.999 for the courier. When I opened the package I was terriblly shocked to see a synthetic saree... Read more
Complaint from Rajesh Narayanan on 08 September 2021 about Shopify.
On 15 Aug 2021 I Placed an order, and money was transferred on Net thru Shopify on NutsBag. 07 Sept 2021 I still got no response or reply from both NutsBag or Shopify to whom the complaint was registered. Read more
Complaint from The pod block on 04 September 2021 about Shopify.
Hello, I have requested for my domain to be transferred as I am no longer using Shoppify and I am moving over to worse press, I have request for for my domain to be sent to me(the details) after speaking with... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
