Shopify complaint: Money Taken but Goods not Delivered even after 3 weeks

Complaint from Rajesh Narayanan reported on 08 September 2021 about Shopify

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

On 15 Aug 2021 I Placed an order, and money was transferred on Net thru Shopify on NutsBag.

07 Sept 2021 I still got no response or reply from both NutsBag or Shopify to whom the complaint was registered.

Suggested solution:

Send my money back.
Order 1031 ed
Inbox
Trash

Nuts Bag nutsbag.info@gmail.com via shopifyemail.com
Aug 15, 2021, 7:21 AM
to me

Nuts Bag
ORDER 1031
Thank you for your purchase!
Hi Rajesh, we\'re getting your order ready to be shipped. We will notify you when it has been sent.

View your order
or Visit our store
Order summary
Figs - Anjeer JUMBO 1kg × 2
Rs. 598.00

Jardalu 1kg. × 1
Rs. 299.00

Black Raisin 1kg × 1
Rs. 299.00

Subtotal

Rs. 1,196.00
Shipping

Rs. 0.00
Taxes

Rs. 0.00
Total

Rs. 1,196.00
Customer information
Shipping address
Rajesh Narayanan
B-230 Brindavan Palmgrove, Brindavan Sr Citizen Foundation
Kempanur Road, Thondamuthur Post
641109 Coimbatore TN
India

Billing address
Rajesh Narayanan
B-230 Brindavan Palmgrove, Brindavan Sr Citizen Foundation
Kempanur Road, Thondamuthur Post
641109 Coimbatore TN
India

Shipping method
Standard

Payment method
Razorpay cards_upi_netbanking_wallets_ — Rs. 1,196.00

If you have any questions, reply to this email or contact us at nutsbag.info@gmail.com

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