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Shopify complaint: Transfer of Domain being delayed losing out on business

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Filed 4 Sep 2021 by Gehna

Hello,

I have requested for my domain to be transferred as I am no longer using Shoppify and I am moving over to worse press, I have request for for my domain to be sent to me(the details) after speaking with 1 person they said they could sort this.

Now my website is currently offline and has been for 2days and I am currently losing money due to this,

I have emailed multiple Shopify staff regarding this however I haven’t received a response

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