Complaints about Shopify

On this page you can see which complaints are submitted about Shopify.

How to file a Shopify complaint?

Whatever your complaint about Shopify is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File Shopify complaint' button.
2. Describe your complaint in detail, and suggest how Shopify should resolve it.
3. Submit your complaint directly to Shopify and mention that you posted your complaint on

Statistics of Shopify in the category Software

12 total complaints
1.2 /10
6 votes

Complaints overview

Payments on hold

Complaint from on 05 March 2021 about Shopify in category Software

My payments have been on hold for 3 days now and I have had no communication with the risk team in 2 days, they have £17,000 of my money on hold and I can't fund advertising or inventory. I cannot... Read more

Payment done. No Delivery

Complaint from on 21 January 2021 about Shopify in category Software

I Purchased a cycle from the site on 24 Dec 2020, for Rs.2799. I received order payment ation email. Delivery not done. But never received any other update. No response to the emails also Now the site itself is... Read more

Sent Wrong Product

Complaint from on 31 August 2020 about Shopify in category Software

I received my package from when opened I saw that it definitely not the items I ordered. I ordered 2 Foldable Car Sun Umbrella order 13431, Not 2 Winter Windshield Covers. I live in Southeast Texas, if it... Read more