Complaints about Shopify

On this page you can see which complaints are submitted about Shopify.

How to file a Shopify complaint?

Whatever your complaint about Shopify is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File Shopify complaint' button.
2. Describe your complaint in detail, and suggest how Shopify should resolve it.
3. Submit your complaint directly to Shopify and mention that you posted your complaint on

Statistics of Shopify in the category Software

9 total complaints
1.2 /10
6 votes

Complaints timeline

Payment done. No Delivery

Complaint from on 21 January 2021 about Shopify in category Software

I Purchased a cycle from the site on 24 Dec 2020, for Rs.2799. I received order payment ation email. Delivery not done. But never received any other update. No response to the emails also Now the site itself is... Read more

Sent Wrong Product

Complaint from on 31 August 2020 about Shopify in category Software

I received my package from when opened I saw that it definitely not the items I ordered. I ordered 2 Foldable Car Sun Umbrella order 13431, Not 2 Winter Windshield Covers. I live in Southeast Texas, if it... Read more

Product never received

Complaint from on 29 March 2020 about Shopify in category Software

In August 2019 I purchase a patio furniture set from I have never received any product from this company. Searching the internet, there are many people that have purchased from this store and never received product. Read more

Poor service fraudulent product

Complaint from on 18 January 2020 about Shopify in category Software

After 30 emails of promises and delays I received a package from China that was so light I thought it was empty. Opening it I discovered a toy “SweeperBot Automatic Robot Vacuum Cleaner.” Actually the make was... Read more