Shopify complaint: No response

Complaint from constance swift reported on 12 August 2023 about Shopify

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My complaint:

I spoke at length with Shopify on 1.8.23 and the transcript was shared with me. They were to investigate and come back to me. So far nothing and its getting rather frustrating as i cannot access my store. i am left with no choice but to escalate having chased many times on the 4/8/23 and 7/8/23 without a response

screen shots attached of the transcript and chaser emails. ref 40458979.

thanks

Suggested solution:

to reset access to my shopify account please

Shopify complaint No response
Shopify complaint No response
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