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Shopify complaint: OVERCHARGES

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Filed 9 Dec 2021 by Rachel

Every month I continue to get charged for Apps that have been cancelled and uninstalled on my store.

I reached out to Shopify weeks before my account was overdue. They wait until my account is frozen to address my complaints- at which point I am forced to pay my bill in order to even get back into my account.

Plus they have been overcharging me $50 every month for the last 9 months- when they banned me indefinitely from using Shopify payments.

All in All It was a total of ~550 they owed me.

I went ahead and paid my $220 in effort to open my store- then they hit me with another $220 bill (which they didnt mention before) still forcing me out of my account.

Shopify complaint: OVERCHARGES
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