Shopify complaint: Faluse charge to my crredit card account

Name: Faluse charge to my crredit card account
Item: Shopify
Author: Virginia

Open 10 Jan 2022 137 views Software

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Filed 10 Jan 2022 by Virginia

Shopify 129879271 Singapore Sg
Transaction amount
−$535.93
Transaction date
Wed 05 Jan 2022
Processed on Fri 07 Jan 2022
Card Number
4367—9984
Details
USD 358.80 converted at 0.6781

The entry above showed up on my credit card. We did not authorise this transaction.

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Case details

Status: Open
Company: Shopify
Filed: 10 Jan 2022
Desired resolution: Withdraw this entry from my credit card. ANZ Bank, New Zealand - George Konia and Virginia Burton-Konia is the account name.
Problem: Unrecognised charge on credit card
About: credit card charge
At stake: NZ$535.93

Progress

Filed
Company notified
Company replied
Resolved

10 Jan 2022 Complaint filed and published
10 Jan 2022 Message from Bizzy: we notified Shopify about this complaint.

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