While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about PokerStars over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
Do you have a dispute or had a bad customer experience with PokerStars? Submit your PokerStars complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of PokerStars.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional PokerStars complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 18 complaints about PokerStars over the last 12 months. The graph below shows a monthly breakdown.
Curious about PokerStars's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of PokerStars. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to PokerStars through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Saiteja on 09 February 2023 about PokerStars.
I won money and when I withdraw amount to two bank cards as it shows in split wise . I got some money and they froze account and cancel my withdrawal. Every days I’ve been chatting with them they don’t... Read more
Complaint from Rollsroyce6969 on 07 February 2023 about PokerStars.
19.43 I won the game and they give it to the other guy I had flash all clubs Read more
Complaint from Anonymousvictim on 13 January 2023 about PokerStars.
Greetings, I recently joined pokerstars on 12302022 because their website said that they'll match my bonus for 600$ with 3 deposits. Because of this, I deposited 500$ but they never provided the 500$ bonus match and continued to give me... Read more
Complaint from Itson775 on 07 December 2022 about PokerStars.
I was never compensated for the Black Friday scandal . When I heard of it I got a hold of the hotline to file claim they said I don’t qualified which I later find out that they turned down a... Read more
Complaint from Spamonte on 03 December 2022 about PokerStars.
I have been with poker stars for years and have decided I no longer want to be associated with them and tried unsuccessfully numerous times to withdraw my funds. They have a pattern of doing this, many ways to deposit... Read more
Complaint from Steveo5479 on 30 November 2022 about PokerStars.
I have played in roughly 30 spin and win games. It’s 3 people playing for a prize. In those 30 games I have lost all. Yes everyone of them lol by bullshit. I’d have a set they’d have 4... Read more
Complaint from jankostadinov7 on 15 November 2022 about PokerStars.
I added 270 USD to a pokerstars account, and after being told I couldn't play due to the location, I withdrew the cash to my Skrillx account and the founds never arrived. Upon contacting Skrillx I was told Pokerstars never... Read more
Complaint from PepsiAlus on 03 November 2022 about PokerStars.
Pokerstars froze my account. No answer given for almost a year. They do not let me to withdraw money, which belongs to me Read more
Complaint from 1966Mustang66 on 21 October 2022 about PokerStars.
I have an account on Poker Stars. I made a withdraw of my funds over a month ago so I could close my account. After verifying my identity twice, they are now trying to force me into verifying my identity... Read more
Complaint from Gwen22shiels on 19 October 2022 about PokerStars.
I was allowed to open an account with same address same phone number as my self exclusion details and have lost over $3300 since then. Read more
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