PokerStars Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about PokerStars over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 29, 2024

PokerStars complaint process

Do you have a dispute or had a bad customer experience with PokerStars? Submit your PokerStars complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of PokerStars.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional PokerStars complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about PokerStars?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

PokerStars complaints chart

We have received 18 complaints about PokerStars over the last 12 months. The graph below shows a monthly breakdown.

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PokerStars complaint statistics

Curious about PokerStars's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!

44
Total complaints
43
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 44 ratings

How to contact the customer service of PokerStars?

Below, you will find the contact information for the complaint department of PokerStars. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to PokerStars through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

PokerStars reviews: (44)

Authentic experiences shared by our community for your benefit.

closing my account after deposit

Complaint from Julien7373 on 09 November 2021 about PokerStars.

I made a deposit on saturday.After the the deposit was APPROVED the support team closed my account due to security reason.I am a player on this site since 2010 I guess.I made a deposit several times and also... Read more

Comments: 0
Rating:

Unfairly treated and account blocked several times

Complaint from THE_KID2429 on 30 September 2021 about PokerStars.

Since I registered on pokerstars I submitted all documents and my account has been fully verified and docs validated twice. Last week all docs were verified once more. I was able to deposit and withdraw. Yesterday I made withdrawal half... Read more

Comments: 1
Rating:

Account closure

Complaint from Grindandread on 24 January 2021 about PokerStars.

Hi I'm really hoping you can help, I've been using pokeratars for over 10 years. I had one instance which has never happened before where I gambled more than i could afford. After this, suspended my account for a week and... Read more

Comments: 0
Rating:

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