While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about PokerStars over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with PokerStars? Submit your PokerStars complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of PokerStars.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional PokerStars complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 18 complaints about PokerStars over the last 12 months. The graph below shows a monthly breakdown.
Curious about PokerStars's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of PokerStars. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to PokerStars through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from philando89 on 21 July 2023 about PokerStars.
Hi, I tried to withdraw my winnings and it wouldn't allow, after speaking to an agent she said it was because i hadn't bet my funds, this wasn't true i had twice over, she then said it could be 5-10 reasons.... Read more
Complaint from Eliminator1 on 20 July 2023 about PokerStars.
I would like to know why I'm having issues trying to win on your site, I buy play money chips and it seems like I'm always on tilt, I always get beat on multiple flushes, greater full houses and never... Read more
Complaint from lucheson on 07 July 2023 about PokerStars.
I don't know what happened to pokerstars but it is very bugged, I'll attach some screenshots here. Also the rtp of the games has diminished to the point where I have played played over 1000 spins on the game Viking... Read more
Complaint from ljryan on 30 June 2023 about PokerStars.
On the 20th and 21st April 2023 I logged on to the site, and played on the slot machines in the casino section of their site. During the course of the night I made numerous deposits but ended up... Read more
Complaint from Nlibe on 02 June 2023 about PokerStars.
I was playing today, went all in, and won the pot of almost 5 dollars. The site said that I won but the money disappeared from my funds. Read more
Complaint from Cptincredit on 22 May 2023 about PokerStars.
I had £42 in my poker stars account. When I logged on in March it was gone. Customer service told me I had lost it playing Baccarat. I have never played baccarat in my life. They have frozen my account and refuse... Read more
Complaint from briz321 on 14 May 2023 about PokerStars.
my user name is briz31 I want my money placed back into my pokerstars account or my bank a/c asap. Is this a scam? Read more
Complaint from johnner007 on 09 May 2023 about PokerStars.
Hello I am in Canada and very close to the US boarder. Every time I try to play it says I cant play in this location.this location . Thankyou Johnner007 Read more
Complaint from Saiteja on 29 March 2023 about PokerStars.
I have withdrawn the amount and balance of 1205.00 GBP reflected back into my pokerstars account , when I opened my account it shows that account is frozen. It's been nearly 3 months , still the team is unable to resolve the... Read more
Complaint from ismailoi026 on 25 March 2023 about PokerStars.
i used my account like usual and i made withrawal of 750 euro, after that my account was frozen and the withrawal refused Read more
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