PokerStars Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about PokerStars over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 29, 2024

PokerStars complaint process

Do you have a dispute or had a bad customer experience with PokerStars? Submit your PokerStars complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of PokerStars.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional PokerStars complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about PokerStars?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

PokerStars complaints chart

We have received 18 complaints about PokerStars over the last 12 months. The graph below shows a monthly breakdown.

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PokerStars complaint statistics

Curious about PokerStars's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!

44
Total complaints
43
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 44 ratings

How to contact the customer service of PokerStars?

Below, you will find the contact information for the complaint department of PokerStars. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to PokerStars through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

PokerStars reviews: (44)

Authentic experiences shared by our community for your benefit.

Withholding my money

Complaint from Fowksey1012 on 26 September 2022 about PokerStars.

I had a few gambling sites I decided to close my sky poker account I self excluded myself didn’t no it was a family business with poker stars so they closed my account straight away sky sent me my... Read more

Comments: 0
Rating:

Another frozen account

Complaint from iom on 12 September 2022 about PokerStars.

They send me an email saying ive requested a change of email address ..WRONG Account already compromised.. Apparently the high priority security team [ ZZZZZ ] will be in touch shortly Try to contact pinkerstars numerous times ....Guess what Still no reply Account... Read more

Comments: 0
Rating:

Withdrawal

Complaint from Tbbxx on 23 July 2022 about PokerStars.

I joined posters last week I was depositing and withdrawing my money fine then it let me withdraw £50 let me withdraw £70 then I deposit a £20 then I want 170 I put in to withdraw my 170 I’ve... Read more

Comments: 0
Rating:

Withdrawal

Complaint from Tbbxx on 19 July 2022 about PokerStars.

Basically PokerStars is close my account after deposit in I withdraw £170 will I still get my £170 and I close my account or do I need to put my full complaint I’m not happy let me deposit and then... Read more

Comments: 0
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They closed my account for no reason

Complaint from AKQ_POCKETS on 04 July 2022 about PokerStars.

I am very upset, ive been playing with pokerstars for over 10 years, yesterday they closed my account down for no reason They wont give me an explanation, they wont let me speak with a manger, they are completely ignoring my... Read more

Comments: 0
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Account Frozen

Complaint from Lastgardian01 on 27 May 2022 about PokerStars.

Most useless Customer Suport from all gambling sites in the world. I expressed my concern regarding my deposit limits and i told them that i will close the accounts if my issue is not fixed. So they acted in my... Read more

Comments: 0
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probability

Complaint from FP 1962 on 16 May 2022 about PokerStars.

10 x red 0 8 x odd 0 Of course I was betting on black and even. And when does this happen? Is it bad luck or manipulation? Read more

Comments: 0
Rating:

Unjustly closed the account and stole the money

Complaint from Romanlsearge on 14 May 2022 about PokerStars.

My complaint is that after admitting the documents, they verified the account, which means a complete check of the stalemate, I went to play a little and put it on the output, but they closed it to me and then... Read more

Comments: 0
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Banned account

Complaint from MRgEGO1986 on 12 February 2022 about PokerStars.

I have played pokerstars for over 10 years and have set deposit limits and they then shut my account asked for lots of documents bank statements wage slips which I’ve provided a few times and they say basically I don’t... Read more

Comments: 0
Rating:

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