PokerStars complaint: Withdrawal

Complaint from Tbbxx reported on 23 July 2022 about PokerStars

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I joined posters last week I was depositing and withdrawing my money fine then it let me withdraw £50 let me withdraw £70 then I deposit a £20 then I want 170 I put in to withdraw my 170 I’ve got an email from Pakistan saying I need to verify my account with a photo of me holding my passport next to my face I done that then I got an email back from them saying that they have closed my account and confiscated £170 with your all that I want a deposit and one I have spoken to I don’t answer this as they told me to contact Pokerstars and ask them to respond to me within an hour and tell me why they are not paying out my £170 withdrawal that I There is no reason why they cannot pay my withdrawal out that I won fair and square as my accounts been verified no deposit I’m on it

Suggested solution:

Because I wanna £170 you let me deposit several times and we drove from My Bank to ask him several times and when I went to it will you send an email Sonew close my account after I’ve been verified they told me to contact poker stars and ask them to respond within an hour and explain why they’re not paying out £170 that you lent me a deposit and we finally have got to pay £170 out to me that I deposited one verified my account there’s no reason why you cannot pay me out as I deposited and one 170

PokerStars complaint Withdrawal
PokerStars complaint Withdrawal
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