PokerStars Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about PokerStars over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 28, 2024

PokerStars complaint process

Do you have a dispute or had a bad customer experience with PokerStars? Submit your PokerStars complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of PokerStars.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional PokerStars complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about PokerStars?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

PokerStars complaints chart

We have received 19 complaints about PokerStars over the last 12 months. The graph below shows a monthly breakdown.

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PokerStars complaint statistics

Curious about PokerStars's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!

44
Total complaints
43
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 44 ratings

How to contact the customer service of PokerStars?

Below, you will find the contact information for the complaint department of PokerStars. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to PokerStars through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

PokerStars reviews: (44)

Authentic experiences shared by our community for your benefit.

Stealing money

Complaint from Alexjayyy420 on 05 February 2024 about PokerStars.

Pokerstars in the biggest joke oit of any poker platform, 98% of time you loose with the best hand possible and it has gotten to the stage i believe the plant bots at tables and give you an unfoldable hand... Read more

Comments: 0
Rating:

Cheating

Complaint from Dicckhead on 21 December 2023 about PokerStars.

Cheating going on u are all cheating Read more

Comments: 0
Rating:

Community freeroll

Complaint from Herlis on 03 December 2023 about PokerStars.

I played the pokerstars community freeroll. Last november 26 and i won 1st prize and they awarded me with a ticket called SILVER PASS which is worth 2500 dollars i was knew at that so i started to look... Read more

Comments: 0
Rating:

Pokersteels

Complaint from Emelander53 on 04 November 2023 about PokerStars.

I deposited money several times with no issue. I won some money they let me withdraw $20 instantly then said the other $980 would be available within 72 hours. Well within that time I received a email stating they needed... Read more

Comments: 1
Rating:

THEY BLOCKED MY NEW ACCOUNT AFTER I DEPOSITED MONEY

Complaint from greenify2222 on 15 September 2023 about PokerStars.

I created a new account 3 days back. I deposited 200. But as i deposited they blocked asking KYC. I gave my all documents i.e.,, PAN CARD, AADHAR CARD ,VOTER CARD,BANK STATEMENT,RATION CARD everything. they again asked for a pic... Read more

Comments: 0
Rating:

Withdrawal amount of 20,000 pending

Complaint from Gambler55777 on 15 August 2023 about PokerStars.

I placed a withdrawal request of 20,000 after winning some money in tournaments on 12/08/2023 about 1.00 AM, after 1 hour they send me a conformation mail that the withdrawal request has been processed successfully, but still now the amount not... Read more

Comments: 0
Rating:

Withdrawals got held up for some unclear reason

Complaint from valdasr1992 on 08 August 2023 about PokerStars.

VALDASR1992 POSTED ON DECEMBER 13, 2021 Hi, I been fighting over my 350 USD Since 2020 March, so hare is the story I have verified account with pokerstars that i have been using for sometime, time to time i got a random security check... Read more

Comments: 0
Rating:

stolen money

Complaint from Jarek on 29 July 2023 about PokerStars.

I deposit 50$, thenn after one day they block my account and they said that there is nothing what they can do. Read more

Comments: 0
Rating:

Play money

Complaint from Eliminator on 29 July 2023 about PokerStars.

Your site is corrupt all you people do is put players on tilt so they can lose and never to have some fun, and to keep u buying chips, it's been 2 straight months of hell losing all the time,... Read more

Comments: 0
Rating:

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