PokerStars complaint: Pokersteels

Complaint from Emelander53 reported on 04 November 2023 about PokerStars

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My complaint:

I deposited money several times with no issue. I won some money they let me withdraw $20 instantly then said the other $980 would be available within 72 hours. Well within that time I received a email stating they needed to do a routine identity check ok no big deal I was completely cooperative gave them everything they asked for multiple times, and now they won’t e b even answer my emails. It’s been three weeks

Suggested solution:

I want to withdrawal my money and have nothing to do with them again

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