PokerStars complaint: Money Stolen

Name: Money Stolen
Item: PokerStars
Rating: 2
Author: Jan

Open 15 Nov 2022 109 views Gambling

File your PokerStars complaint How does Complain.biz work?

Filed 15 Nov 2022 by Jan

I added 270 USD to a pokerstars account, and after being told I couldn’t play due to the location, I withdrew the cash to my Skrillx account and the founds never arrived. Upon contacting Skrillx I was told Pokerstars never processed the transfer, and they just kept the $270 USD.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: PokerStars
Filed: 15 Nov 2022
Rating: 2/5
Desired resolution: I would like to get my funds back, either reinstated as credit on my account (jankostadinov7) or sent to my bank account.
Problem: Withdrawal never processed, funds kept
About: account withdrawal
At stake: $270

Progress

Filed
Company notified
Company replied
Resolved

15 Nov 2022 Complaint filed and published
15 Nov 2022 Message from Bizzy: we notified PokerStars about this complaint.

See all 47 PokerStars complaints

Discussion

0 comments

No comments yet. Been through something similar with PokerStars? Start the discussion above.

More PokerStars complaints

View all 47

Account on froze when I did withdrawal

I won money and when I withdraw amount to two bank cards as it shows in split wise . I…

9 Feb 2023

Algorithm

I have played in roughly 30 spin and win games. It’s 3 people playing for a prize. In those 30…

30 Nov 2022

Frozen account

Pokerstars froze my account. No answer given for almost a year. They do not let me to withdraw money, which…

3 Nov 2022

Wronged by PokerStars too?
Make it sting!

Launch complaint