PokerStars complaint: Account on froze when I did withdrawal

Complaint from Saiteja reported on 09 February 2023 about PokerStars

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My complaint:

I won money and when I withdraw amount to two bank cards as it shows in split wise .
I got some money and they froze account and cancel my withdrawal.
Every days I’ve been chatting with them they don’t have proper time frame , not sure when this will gonna sort out .
I have received email says account is temporarily blocked and under investigation, it’s been more than a month still they are unable to solve it .

Suggested solution:

When I have received my withdrawal money

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