Our sentiment meter has identified a 29% increase in complaints about McDonalds over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering McDonalds's offerings.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with McDonalds? Submit your McDonalds complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of McDonalds.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional McDonalds complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 286 complaints about McDonalds over the last 12 months. The graph below shows a monthly breakdown.
Curious about McDonalds's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including McDonald's. By filing a complaint on our platform you can share your experience with others, get help from our community and hold McDonald's accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to McDonald's, such as poor customer service, incorrect orders, unsanitary conditions, food quality issues, incorrect billing, and any other issues that you may have experienced.
According our data some common complaints about McDonald's include:
While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner. McDonald's may offer compensation or refunds as part of their resolution process.
Once you have submitted your complaint on our platform, it's always best to notify McDonald's directly. To contact McDonald's you can call their customer service hotline at 1-800-244-6227, submit a feedback form on their website, reach out to @McDonalds on Twitter, or visit a McDonald's restaurant to speak to a manager or representative.
Below, you will find the contact information for the complaint department of McDonalds. To amplify the impact of your complaint, please use our complaint form.
The corporate office of McDonalds is located at 110 N Carpenter St, Chicago, IL 60607. You can contact the customer service of McDonalds by calling 1-800-244-6227. For McDonalds support through email, send your inquiry to customercare@mcdonalds.com. If you want to reach out to McDonalds through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from ReneeP on 27 March 2023 about McDonalds.
This morning I went to McDonalds to get coffee and breakfast on my way to work. There were 2 cars ahead of me in each lane behind the line at the windows. It was 10:30 am and I didn’t have... Read more
Complaint from Vicjacobs on 27 March 2023 about McDonalds.
Took a bite out of my burger and I bit into wax paper. Gross. I have soft teeth and this made it worse. Read more
Complaint from McScrewed again on 25 March 2023 about McDonalds.
Ordered 2 spicy mcchicken sandwiches at drive through and paid $4.57 out of my last $6.00. Sandwiches were bagged up and handed to me pretty quick, about 90 seconds or so. Sandwiches were hot too. I could feel them through... Read more
Complaint from James 39 on 24 March 2023 about McDonalds.
There was an issue concerning refills on a large Coffee $2 49 When asked for my first refill ... Cashier had to ask the manager CURTIS.. ( if I get a refill... My concern was that I did not order a large Coffee.. That... Read more
Complaint from karenthornton268@gmail.com on 23 March 2023 about McDonalds.
I was served by a very nice girl at the drive through, I made my order and then presented my Blue light card. She said, 'oh I don't know where that is on the till'. I asked her if she... Read more
Complaint from Gamgam on 22 March 2023 about McDonalds.
Unidentifiable objects in fries undercooked burgers. I asked for no pickles because I have a severe allergy to them not only were there pickles on the burger, there was an excessiv0e amount. I brought it to the manager she just... Read more
Complaint from Joshualaplante on 21 March 2023 about McDonalds.
Can this location consider putting sign on front door saying “please use side door”? The front is covered with brown paper and some people don’t know they’re open Read more
Was told at the drive thru they have no meat. Told them I am going to Burger King. Unbelievable!!! Read more
Complaint from Sunny D on 20 March 2023 about McDonalds.
I went thru the drive thru about 4:00 a.m. early March 18th 2023. I ordered a 3.50 Bundle with Mcdouble. When I got to the window he said cash only , $6.67. I said No, I ordered the 3.50 bundle. He... Read more
Complaint from Melchor123 on 19 March 2023 about McDonalds.
On March 19th, 2023 at 5:00 PM i went to Store 3340 to get a Fish Sandwich also had a bogo free sandwich Validation Code 9194113. The employee at the window wouldn't accept the receipt and called her supervisor. The... Read more
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