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McDonald’s complaint: Locked in Drive Thru for 30 Minutes

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Filed 27 Mar 2023 by Renee

This morning I went to McDonalds to get coffee and breakfast on my way to work. There were 2 cars ahead of me in each lane behind the line at the windows. It was 10:30 am and I didn’t have to be to work until 11:00 am.

Cars came behind me and I was trapped in the line for over 30 minutes.

At about 20 minutes I got to the speaker and when asked for my order I politely asked if they could pull up 2 cars so I could get out of line. I was told no that they were short handed and couldn’t. I pleaded and was told “you’ll just have to wait”. I was late to work amd didn’t even get my breakfast. Very disappointing.

I know what working fast food is as I used to be a store manager for McDonalds. I have sympathy for being short handed, however it wouldn’t have hurt anyone to park 2 cars and take their food out.

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