Our sentiment meter has detected that Mastercard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Mastercard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Mastercard? Submit your Mastercard complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 1 complaints about Mastercard over the last 12 months. The graph below shows a monthly breakdown.
Curious about Mastercard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Mastercard. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Mastercard by calling 1-800-627-8372. If you want to reach out to Mastercard through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from rkimble44 on 10 May 2021 about Mastercard.
I was at Chowder House in Akron Saturday and they added a credit card surcharge of 3% to my bill. Technically not illegal but I thought this was a VisaMasterCard agreement violation. Read more
Complaint from Edwin Meuli on 06 May 2021 about Mastercard.
want my 95.04 back on my mastercard. Read more
Complaint from DR D VINOD KUMAR on 18 April 2021 about Mastercard.
Me, my wife and son wanted to access the master card lounge at international airport Guwahati India on 18.4.2021.We had a total of Nine Master cards but not even a single card was given lounge access. The cards were debit or... Read more
Complaint from Phayes on 26 March 2021 about Mastercard.
I have been asking for a refund since Nov 9 2020. I keep getting told to send my ID which I have done 4 times. The last time on 3062021 I emailed my ID and a bill with my address.... Read more
Complaint from Mustafa on 26 March 2021 about Mastercard.
I was using the card to order pizza on papa John Piza site on February 8th 2021,and as soon I entered the security pass code to my order all of sudden the page changed and I got a message... Read more
Complaint from Jekwuonyi on 26 March 2021 about Mastercard.
Lottenga is an online advertising company, I subscribed to one of their package which is N50,000 and they promised that I will be getting return of N2000 everyday but suddenly they stopped paying Read more
Complaint from Rahul shah on 22 March 2021 about Mastercard.
Sir, I apply debit card from PNB (United ), Morigaon branch in 05022021..But, I can not receive any debit card till now (along 48 day).I inform in branch and get feedback that they are not receive my debit card by... Read more
Complaint from fshrmem on 18 March 2021 about Mastercard.
I am very disappointed that MasterCard sponsored a tv program like The Grammys that had a vulgar, lewd, disrespectful performance with sexual content by Cardi B and Meaghan Thee Stallion. Read more
Complaint from jovito1234 on 17 March 2021 about Mastercard.
I have made many transactions to a fraud company. Kindly take actions or contact me on 96569698640. Read more
Complaint from JoeWidgery on 06 March 2021 about Mastercard.
For almost a year my wife and I have been disputing a charge by Frontier Airlines for flights out of Buffalo to Florida. Frontier claims we were no shows and we didn't cancel our flight even though we called them... Read more
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