Our sentiment meter has detected that Mastercard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Mastercard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Mastercard? Submit your Mastercard complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Mastercard.
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We have received 1 complaints about Mastercard over the last 12 months. The graph below shows a monthly breakdown.
Curious about Mastercard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Mastercard. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Mastercard by calling 1-800-627-8372. If you want to reach out to Mastercard through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Valued cardholder on 21 June 2021 about Mastercard.
I tried to check my everyday master card on line. The response was my information was incorrect. I tried again.and was told that I had applied so many times my account was blocked. I filled in the request for a... Read more
Complaint from Carolyn B on 18 June 2021 about Mastercard.
For the last week I have spent several hours trying to resolve a fraud charge on my card. Not that this card has never been activated to start with. My card is from Aspire bank and I can... Read more
Complaint from Elena@ london on 10 June 2021 about Mastercard.
I booked the flight to Moscow with OPODO booking ref 7086192512 to fly on the 29.04.2021. It was a flight to Chisinau Moldova departing London Stanstead airport at 14:40 and arriving at Chisinau at 19:30, and a connecting flight to... Read more
Complaint from george phillips on 07 June 2021 about Mastercard.
I lost my card and with it all information regarding the account number and bank that issued it. I have called MasterCard seven or eight times but get the same response--find the bank and account number All efforts to... Read more
Complaint from Patrex on 03 June 2021 about Mastercard.
I made a payment for a CBT exam yesterday afternoon at exactly 13:38 WAT using my atm mastercard and 1025 was deducted from my account and the money did not reflect on the supposed site. Attached is the transaction details.... Read more
Complaint from Alleyne2363 on 29 May 2021 about Mastercard.
I’m filling this complaint because I’ve been told that I have abused my card facility . Unfortunately I don’t understand how that can be possible in this climate. I will like a solid reason as this has now prevented me... Read more
Complaint from Fayedfekry on 29 May 2021 about Mastercard.
I have mastercard CC issued from Banquemisr Egypt and stopped receiving the monthly statement although I didn’t change my home address. This case may be considered high risk as fraud may be ongoing and can’t be detected by customers due... Read more
Complaint from Austin288 on 27 May 2021 about Mastercard.
Purchases at the subject Drug Store are coded Healthcare-Medical Service, while as the name implies, it is a Pharmacy. Visa has it coded correctly. After 40 years of using this Pharmacy, I am now being forced to change... Read more
Complaint from jayaraj4374 on 23 May 2021 about Mastercard.
Sirs, Please find below the mail which is self explanatory sent to crmsouth@unitedbank.co.in and cmcs@unitedbank.co.in care@pnb.co.in and debitcard@pnb.co.in and incident@pnb.co.in and jbshelpdesk@pnb.co.in and... Read more
Complaint from thrustmag on 11 May 2021 about Mastercard.
Seller sent item, which was damaged. Seller refused to issue a call tag or shipping label. Barclay won't open dispute. I'm stuck with a damaged item and a $980 Mastercard charge. Read more
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