Our sentiment meter has detected that Mastercard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Mastercard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Mastercard? Submit your Mastercard complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 1 complaints about Mastercard over the last 12 months. The graph below shows a monthly breakdown.
Curious about Mastercard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Mastercard. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Mastercard by calling 1-800-627-8372. If you want to reach out to Mastercard through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from MD. ROKANUZZAMAN. on 01 March 2021 about Mastercard.
WE WANT TO SEE MASTERCARD NAME WITH LOGO IN THE FRONT SIDE OF MASTERCARD. NOW A DAYS MASTERCARD COMPANY IS USING ONLY LOGO ON CARD. IT'S NOT ACCEPTABLE AT ALL. Read more
Complaint from atokad380@@gmail.com on 01 March 2021 about Mastercard.
I filed a dispute with Mastercard over a $201.10 automatically charged to my credit card without my knowledge or approval by Best Buy Electronics - Pueblo, CO. I explained to a representative both in writing and on the phone that... Read more
Complaint from Mommitsunami on 17 February 2021 about Mastercard.
So from your representative’s mouth, Jennifer Hudson was interviewed by Access. I tuned in because I was excited to hear about Jennifer Hudson playing Aretha Franklin in an upcoming movie about her life. Instead of hearing these details, I heard... Read more
Complaint from Luis Alvim on 11 February 2021 about Mastercard.
I am the verified owner of two Mastercard cards. One registered at my verified Neteller account and other in my verified Transferwise account. Its the same owner me - Luis Pedro Fernandes de Melo Alvim - and with the same... Read more
Complaint from Lamberttreasures on 10 February 2021 about Mastercard.
I had trouble reaching a live operator. After 30 minutes I finally reached a operator. She then ask for my name, card number and if I was calling from the US. I gave all of that information. She asked where... Read more
Complaint from Kaquana1 on 05 February 2021 about Mastercard.
A service was paid in error. I made a claim through my bank. The merchant was very nice and willing to help. However, MasterCard has not responded to my bank and is holding my $350. It has almost been 3... Read more
Complaint from Angry man on 01 February 2021 about Mastercard.
First of all mastercard think that it's ok to have a phone service which hangs up on u no matter where u are and wat u are doin even if it's an emergency u wont get through to these... Read more
Complaint from leo_ukr on 31 January 2021 about Mastercard.
Hello! My card was charged without my will. I informed my bank about unauthorized transaction the same day. Card issuing bank informed me that it filed a complain and MC refused to satisfy it later. I contacted a company... Read more
Complaint from YouDontNeedToKnow on 28 January 2021 about Mastercard.
Purchased a $50 Prepaid Mastercard. Realized that the card only has 12 of the 16 digits printed on the front. Have tried resolving it several times, but each time I have been sent back and told that I need more... Read more
Complaint from pauletteguinan@gmail.com on 28 January 2021 about Mastercard.
I recently received a perx card from my employer at Christmas tried using my card which says the card can be used anywhere that except a MasterCard tried purchasing shoes on the above to be told that they can’t except... Read more
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