While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Giant Food Stores over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
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We have received 19 complaints about Giant Food Stores over the last 12 months. The graph below shows a monthly breakdown.
Curious about Giant Food Stores's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Debbie1 on 15 June 2021 about Giant Food Stores.
I have been going to giant for months looking for fat free hazelnut creamer. It’s always empty. I go to ShopRite or wegmans or acme and can buy it. This has been for months now. My son has a bread... Read more
Complaint from Himanshu Mehta on 14 June 2021 about Giant Food Stores.
Since last 4 to 5 in Giant food store. I have been cheated. I have to go go back with recipe to get back my refund. It's nagligency of cashier don't care they assume Price or it's Giant intention to... Read more
Complaint from Ruth.hunt@yahoo.com on 06 June 2021 about Giant Food Stores.
Waited for Mike to come for client two in front of me Bullshit! Read more
Complaint from bjhilliard on 31 May 2021 about Giant Food Stores.
I used the self-service to pay for my items and there were two Giant employees right there watching me complete my transaction. As I was leaving the store, another Giant employee ran up, stopped me and asked did I have... Read more
Complaint from Hollysites@yahoo.com on 18 May 2021 about Giant Food Stores.
Jamie was the cashier i asked her to stop throwing my groceries she was crushing my grocies she said she was not and was arguing with me she also said i can help bag my groceries i said no its... Read more
Complaint from Jeffr452 on 15 May 2021 about Giant Food Stores.
I am here every Thursday and most times only one line is open for over 25 items. I saw Franny standing in customer service not doing anything. The least she could have done was called for backup as the line... Read more
Complaint from TheWatcherWalker on 11 May 2021 about Giant Food Stores.
I would like to lodge a complaint against head manager Evelyn and the surveillant who issued a written warning against me stated I had missed a single item, Canada Dry Ginger Ale 12pk, in the LaneHawk on 24 April 2021. A... Read more
Complaint from aanderson0128 on 09 May 2021 about Giant Food Stores.
Traveling south on I95 a giant driver forced my girlfriend who was driving on to the shoulder, came over into our lane. We almost crashed and we had a toddler in the car with us. The trailer number is... Read more
Complaint from S.W. on 08 May 2021 about Giant Food Stores.
This Morning around 6:00 am something, I was getting some Fresh Produce and could not locate the Bags. So, I seen a Produce Clerk and approached him about a few feet away from him. His back to me and I... Read more
Complaint from Ralph H. McElwee on 29 April 2021 about Giant Food Stores.
It took me approximately 45 minutes at pump 7 to pump 25 gallons of gas at this location. The gentleman at pump 8 was experiencing the same problem. This is not a recent development as I have experienced... Read more
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