Giant Food Stores Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Giant Food Stores over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 25, 2024

Giant Food Stores complaint process

Do you have a dispute or had a bad customer experience with Giant Food Stores? Submit your Giant Food Stores complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Giant Food Stores.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Giant Food Stores complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Giant Food Stores?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Giant Food Stores complaints chart

We have received 19 complaints about Giant Food Stores over the last 12 months. The graph below shows a monthly breakdown.

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Giant Food Stores complaint statistics

Curious about Giant Food Stores's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

198
Total complaints
198
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 198 ratings

Giant Food Stores reviews: (198)

Authentic experiences shared by our community for your benefit.

Employee

Complaint from Anonymous5528 on 27 April 2021 about Giant Food Stores.

I was in your store a couple days ago and one of your employees named cece told me to get out when I was just shopping minding my own business. She harrassed me Read more

Comments: 0
Rating:

CHINEESE GARLIC

Complaint from Enorap on 16 April 2021 about Giant Food Stores.

Purchased a sock of garlic balls have only peeled one. Better than 50% of the cloves had mold growing on it. I can't wait to see what surprises the other balls have in-store for me. Read more

Comments: 0
Rating:

bakery problem

Complaint from Delco100 on 05 April 2021 about Giant Food Stores.

I ordered a birthday cake for my granddaughter to be picked up on 44 at 9pm. I showed Alex in the bakery what i wanted. She assured me that they could do it and it would be no... Read more

Comments: 0
Rating:

Wouldn't Help My Wife Load Groceries

Complaint from Not Happy1 on 31 March 2021 about Giant Food Stores.

On Wednesday, March 31st, at approximately 3:00pm, my wife pulled up to the front of the Dunkirk, MD loading area. Two (2) employees were standing there doing nothing while my wife was trying to load $400 worth of groceries... Read more

Comments: 0
Rating:

Food and stocking.

Complaint from Miccolupi3 on 20 March 2021 about Giant Food Stores.

Went to our local Giant for morning Donuts. M son like chocolate milk so I got a small container of Turkey Hill. Poured it into a glass for my son who drank it. Later while disposing of the bottle... Read more

Comments: 0
Rating:

Missing items. No answers on email

Complaint from Milkyway69 on 12 March 2021 about Giant Food Stores.

Working in retail I understand mistakes. My online pickup experience has been trying my patience. I ordered about 140 dollars in grocery pick it up went home and realized my frozen stuff was missing. I called and they apologized and... Read more

Comments: 0
Rating:

Terrible customer service

Complaint from Anamelia on 08 March 2021 about Giant Food Stores.

I have been picking up my groceries at the Wynnewood Giant for several months. I am a good customer and buy about $100 every week. Today I got my text as usual that my order would be ready at... Read more

Comments: 1
Rating:

seafood over cooked

Complaint from liz scott on 05 March 2021 about Giant Food Stores.

On Feb 14, 2021 I sent in a complaint that I had ordered 2 lobster tails and 2lbs of spiced shrimp. When I got them home to serve for the occassion couldn't pull the tails from the shell, the lobster... Read more

Comments: 0
Rating:

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