Family Dollar Complaint Sentiment: Neutral

Our sentiment meter has detected that Family Dollar complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -25%. While some customers might experience challenges with Family Dollar, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

Family Dollar complaint process

Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Family Dollar?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Family Dollar complaints chart

We have received 241 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.

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Family Dollar complaint statistics

Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

1901
Total complaints
1898
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
/10 1901 ratings

How to contact the customer service of Family Dollar?

Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:

The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Family Dollar reviews: (1901)

Authentic experiences shared by our community for your benefit.

Unfriendly rude employee

Complaint from Dendee on 21 January 2021 about Family Dollar.

At 6pm tonight J stopped at my favorite store to puck up a few items. I did my shopping and noticed a female employee working in the aisle. She didn't acknowledge me at all. I continued to the register where... Read more

Comments: 0
Rating:

Moldy food

Complaint from Ovus5967 on 20 January 2021 about Family Dollar.

In the few months, I've had several issues. I bought Swiss cheese and discovered it had mold on it when I opened it up. And other stuff like flat 2 litters of soda pop. The bag of nuts was... Read more

Comments: 0
Rating:

Assulted by manger that was on duty

Complaint from Julied1985 on 20 January 2021 about Family Dollar.

I was at save alot on September 19th 2020 and I came out of the store on the save alot side and got into my truck was leaving and I herd the manger of family dollar yell something so me... Read more

Comments: 0
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Change

Complaint from Huynh2555@yahoo.com on 20 January 2021 about Family Dollar.

I go buy ham and egg and the amount is 4.85 and she change me .5 cent not 15 she should give me 15 and she was talking on the phone too not pay intention of customer Read more

Comments: 0
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poor service

Complaint from mitch186@yahoo.com on 19 January 2021 about Family Dollar.

for weeks now the card machines have repeatedly failed to operate properly,the staff has been on the phone with administration to no avail,to date the problem still exists causing many loyal customers to shop elsewhere,when will you make a serious... Read more

Comments: 0
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bags

Complaint from susanp525@hotmail.com on 19 January 2021 about Family Dollar.

it has been one month already and I shop in this store at least 4 times a week, I will not be shopping there any longer. Each time I shopped I got the same thing, Oh sorry we have no... Read more

Comments: 0
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Rudeness of checkout

Complaint from Not Invisible on 19 January 2021 about Family Dollar.

When I got to the register at the Family Dollar the checkout person was talking to a friend about money that was owed to her boyfriend. She totally ignored that I was there as far as acknowledging me with a... Read more

Comments: 0
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Manager not assisting customers

Complaint from sherveririaw@gmail.com on 16 January 2021 about Family Dollar.

I was in family dollar in East Cleveland, Ohio and I was purchasing some Homeline Medical gloves. When the cashier rung them up she said the total was $27 and some change and I told her that they can't be... Read more

Comments: 0
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Personal questions

Complaint from Anonymousqwerty on 16 January 2021 about Family Dollar.

When I went to the desk to ask for a pregnancy test the cashier was asking me personal questions about my purchase. This was very unprofessional and also embarrassing. It is not his business.I don’t know their name but their... Read more

Comments: 0
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