While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about DraftKings over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with DraftKings? Submit your DraftKings complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of DraftKings.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional DraftKings complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 18 complaints about DraftKings over the last 12 months. The graph below shows a monthly breakdown.
Curious about DraftKings's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of DraftKings. To amplify the impact of your complaint, please use our complaint form.
For DraftKings support through email, send your inquiry to support@draftkings.com. If you want to reach out to DraftKings through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Hulacooper on 28 September 2022 about DraftKings.
As a frequent online gambler I decided to try Draftkings Casino. This past weekend I had time and decided to do quite a bit of gambling. I used my regular means but also had a number of e-gift cards which... Read more
Complaint from jbjohnnyb2 on 23 September 2022 about DraftKings.
2 times now, I opted in for the early win Promo (if the team you bet on goes up by 7 or more points at any time during the game, your bet is counted as 'won,' even if they lose... Read more
Complaint from Jonbergman23 on 13 September 2022 about DraftKings.
I was trying to sign up to take advantage of their new customer promotion. I submitted scanned copy of my drivers license as well as all my personal info including social security number. They kept telling me to... Read more
Complaint from Poeticmind88 on 18 August 2022 about DraftKings.
For the year 2022, I was down $22,000 for total bets. I had no limits to making bets when i was looing. As soon as I got in a win Streak and made back $18000 in the month of August,... Read more
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