While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about DraftKings over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 4, 2024
Do you have a dispute or had a bad customer experience with DraftKings? Submit your DraftKings complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of DraftKings.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional DraftKings complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 18 complaints about DraftKings over the last 12 months. The graph below shows a monthly breakdown.
Curious about DraftKings's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of DraftKings. To amplify the impact of your complaint, please use our complaint form.
For DraftKings support through email, send your inquiry to support@draftkings.com. If you want to reach out to DraftKings through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Mamdiallo on 21 October 2023 about DraftKings.
This never happened when I was losing but as soon I won yesterday big, here they come with excuses, I won’t let this go away. I’ve done my research and they have this habit, very stupid company. Once u win... Read more
Complaint from mr420king on 29 September 2023 about DraftKings.
I had 5 BIG BONUS WHEELS AS YOU CAN CLEARLY SEE. They kicked me off and would not let me continue to win or take my chances on spinning the wheels myself. Until this day I been trying for over... Read more
Complaint from Limqeue on 22 August 2023 about DraftKings.
Won $3100 on draft kings and asked me to verify myself . License next to my face 3 bank statements after this my account was locked for three months and only information I’m given is the team is reviewing my... Read more
Complaint from Richieazo on 18 August 2023 about DraftKings.
My account is locked. I've been using gift cards to wager on DraftKings. They want proof of purchase of the last card I used. But I threw the receipt and card away. I just want my $40 back. Read more
Complaint from janet2868@outlook.com on 25 July 2023 about DraftKings.
My account was diactivated for no appearant reasons and they needed info form me to re-activate. I've been back and fourth with them for 4 days now. Every time is a new customer service person that I have... Read more
Complaint from Crisstemen on 13 July 2023 about DraftKings.
I won $1500.00 and tried to withdraw, they said I need to send my driver's license in, so I did, then my bank statement, then my last months bank statement, then the month before bank statement, then my utility bills...then... Read more
Complaint from Bames88 on 21 May 2023 about DraftKings.
I live in Michigan and won $2900 from DraftKings casino I then tried to withdraw the money to my sisters card in texas for my dad's insurance. He has cancer so it gets expensive well they denied the transfer and... Read more
Complaint from Gamer_bob on 16 May 2023 about DraftKings.
I started playing casino games in draft kings, There is a new game called DraftKings Rocket. I bet $1000 each game, and manually bail out. I played for 20 mins earned good amount cause i was playing low rick. then... Read more
Complaint from lorillb@sbcglobal.net on 28 April 2023 about DraftKings.
I asked for a 1000 withdrawal and said approved but not sending 11 hrs ago. Next I couldn't get into my account thought it was a technical issue ir a password reset then they said it was something wrolitten in an.email... Read more
Complaint from Marley218300 on 27 April 2023 about DraftKings.
They put restrictions on my account due to an email I wrote. The reason for the email was to try to get sympathy from the person reading it, because I had messed up on a future bet I made and... Read more
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