While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about DraftKings over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with DraftKings? Submit your DraftKings complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of DraftKings.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional DraftKings complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 18 complaints about DraftKings over the last 12 months. The graph below shows a monthly breakdown.
Curious about DraftKings's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of DraftKings. To amplify the impact of your complaint, please use our complaint form.
For DraftKings support through email, send your inquiry to support@draftkings.com. If you want to reach out to DraftKings through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Willkid255@gmail.com on 19 January 2023 about DraftKings.
I WON 2,250 off the new customer promotion you bet 5 and they give you 200$ in free bets!! So I won a bet for 2250 , I go to with drawl then they restrict my account what kind of... Read more
Complaint from Kashboi on 15 January 2023 about DraftKings.
My account will not let me take my money off or make bets Read more
Complaint from TigerGoods15 on 13 January 2023 about DraftKings.
After winning a large bet I have never received the email verification code when withdraw request is initiated. I keep getting an error message and customer service hasn’t helped for over 10 days. Read more
Complaint from Ltaylor on 11 January 2023 about DraftKings.
Deposited our initial $5.00 bet. They sent an email the next day to say it hadn’t gone through but I could see in my checking account that it was taken from the account. We were able to make a few... Read more
Complaint from DosLeprechauns on 09 January 2023 about DraftKings.
On December 25, 2022 at approximately 11:50pm, I was getting ready to deposit $8.50 in to my draft kings account via my PayPal. I did not receive the usual deposit ation, so I assumed the transaction did not go through.... Read more
Complaint from octjr1 on 09 January 2023 about DraftKings.
my account was halted over a week ago. i sent all the info they requested and got reinstated. i then requested to withdraw some of my money. i have 280.29 and requested 200 i was almost immediately halted again. i... Read more
Complaint from Tchello on 07 December 2022 about DraftKings.
Draftking stole my money, as I was winning 3days in a row, I realized that I was unable to login to my account, I've tried for hours and the more I tried the More impossible it's become for me to... Read more
Complaint from Fredfstr9715 on 29 November 2022 about DraftKings.
My Account has been restricted due to Identity Verification. I uploaded all of the Documents requested. SELFIE holding my ID, Bank Statements. I did this on November 25, 2022. And i still havent gotten any results. They will not let... Read more
Complaint from Quilly boom boom 39 on 14 November 2022 about DraftKings.
They they restricted my account and said that my address didn't match my ID so I went and got a change of address sent them the form and they still said they're not going to accept that either Read more
Complaint from FISHINROCKY on 26 October 2022 about DraftKings.
I GOT SCREWED ON A BET AND I WANT TO CLOSE MY ACCOUNT BUT I ONLY HANE $8.70 LEFT IN ACCOUNT AND THEY SAY YOU CAN'T WTHDRAW LESS THAN $15.00. I WANT MY ACCOUNT CLOSED AND MY $8.70 BACK!!! Read more
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